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11 Yale J. Health Pol'y L. & Ethics 267 (2011)
No Role for Apology: Remedial Work and the Problem of Medical Injury

handle is hein.journals/yjhple11 and id is 273 raw text is: No Role for Apology: Remedial Work and the Problem of
Medical Injury
Steven E. Raper
INTRODUCTION   ................................................................................................ 269
I. THE COMPLEXITIES OF MODERN MEDICINE ............................................. 271
A. RISKS OF INJURY IN CONTEMPORARY MEDICAL CARE.....       ........... 271
B. PATIENT SAFETY: THE NEED FOR PROTECTED DISCLOSURE.................... 275
1. HEALTH SYSTEM-BASED APPROACHES TO MAKING PATIENTS SAFER. 275
2. IMPROVING HUMAN PERFORMANCE          .............. ............... 280
3. EXTERNAL OVERSIGHT                    ........................................ 283
C. MEDICAL MALPRACTICE AS DETERRENCE: A FAILED APPROACH TO
PATIENT SAFETY            ................................................. 286
II. APOLOGY LAW: COMMON LAW AND STATUTE........................................ 291
A. WHY APOLOGIZING WON'T WORK                   ............................ 291
1. APOLOGY: A DEFINITION.    ............................ .......... 292
2. POINTS TO CONSIDER IN OFFERING APOLOGIES: NOT AS EASY AS ONE
MIGHT THINK         .......................................... ......... 294
3. MALPRACTICE INSURANCE COVERAGE AND THE PHYSICIAN AS
INDEPENDENT CONTRACTOR................................. 296
B. CASE LAW         .......................................................... 297
C. How EXACTLY DOES SORRY WORK?...............          ............. 302
D. STATUTORY APPROACHES: THE APOLOGY LAWS .....         ............. 305
III. RATIONAL ALTERNATIVES TO AN APOLOGY .......................................... 309
A. PROMOTE ESTABLISHMENT OF A NATIONAL PATIENT SAFETY REPORTING
SYSTEM         ................................................. ........ 309
B. STRENGTHEN PROTECTIONS FOR REPORTING OF ADVERSE EVENTS........ 311
* Professor of Surgery, Perelman School of Medicine; Interim Chief of Surgery, Penn
Presbyterian Medical Center.

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