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27 Technium Soc. Sci. J. 706 (2022)
Workplace Stressors of Deaf and Hearing Workers

handle is hein.journals/techssj27 and id is 706 raw text is: Technium Social Sciences Journal
Vol. 27, 706-716, January, 2022
ISSN: 2668-7798
SOCIAL SCIENCES JOURNAL                                 www.techniumscience.com
Workplace Stressors of Deaf and Hearing Workers
Admira Beha
University of Tuzla, Faculty of Education and rehabilitation, Department of Audiology,
Tuzla, Bosnia and Herzegovina
Sanela Cajlakovic Kurtalic
The Centre for Education and Rehabilitation of hearing and speaking Tuzla, Bosnia and
Amila Petrovic
Health Care Centre Sarajevo, Sarajevo, Bosnia and Herzegovina
Abstract. The occurrence of stress in the workplace is frequent and present in all areas of work.
Population deaf workers are at some risk when it comes to the impact of stress in the workplace.
The research aims is to determine factors that directly cause stress in the working environment
deaf and hearing workers. The sample consisted of 30 deaf workers and 33 hearing workers. For
the needs of the research, the measuring instrument of the International labor organizations was
used (2003). Research results show that isolated stressors factors are more common in a
subsample of deaf subjects. Fear of losing a job, fatigue and short deadlines, lack of support from
colleagues and managers, constant change of obligations, feeling insecurities, fear of position in
the firm, and communication difficulties are isolated causes of stress in deaf workers. Workflow
errors are associated with a feeling of fear and insecurity, they appear due to their insufficient
information due to communication difficulties.
Keywords. stressors, deaf workers, hearing workers, workplace
1. Introduction
The labor market has been subject to various changes in the last decade caused by strong
competition in the market, global changes in the economy, and advances in technology.
Technological changes cause changed working conditions, redundancy, and higher demands
from workers, concerning their knowledge acquired during education and professional training.
In modern times, stress at work is the leading problem in all business organizations, which is
faced by both employees and managers, because it negatively and detrimentally affects the
health of all and as such has become a global public health problem. Therefore, stress is
considered the leading cause of occupational diseases and is a leader in the use of sick leave
[1]. Increasing levels of stress in the workplace are associated with a global and national
recession, job insecurity, and work intensity, resulting in higher workloads and increased
interpersonal conflict [2]. Workplace stress can be the result of exposure to several stressors


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