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2001 NOVA Newsl. 1 (2001)

handle is hein.journals/novan2001 and id is 1 raw text is: 

Volume  19, Numbers 8 and 9 (of 12 Issues), 2001

West Coast Office Opens, Web Page Revived

    Fresh Beginnings at NOVA

    Springtime at the Headquarters of the
National Organization for Victim Assistance
is always a time oftrenewal-especially with
the advent of National Victim Rights Week
in April But the Spring of 2001 has been a
veritable Renaissance of organizational
    It began in anuary when  Marlene
Young  and John Stein   IEWutive and
Deputyirector  respectily - opened up
NOVA's   West Coast office in Newberg,
Oregon. Pauneis in thei work at NOVA
since 1981 (andmarital partner since 1985),
Marlene  ani Jlohn had long planned to
resettle in Oregon's Wliametle V alley, to
which Marlene hadllong returned every sti
weeks or so to visit with fmily. With the
development of telecommunications tech-
nology. the NOVWA Board gase its bless
ings to the bi-coastal plan.
    Thehangewasnot   particularly abrupt,
Ine  for yea s Marlene has spent much of
her time on the road, training ann other
wise worked  in a home  ofllce across
Washington's Park Road fom the offhe. In
March, that homne offieecame  the new
NO)VAlleadquarter s, reseringa third f1oor
apartment for Marlene andlJohn's monthly

    A tw o-coast prsec   ia asset for
whatis aterlall, the NalionalOrganiuation
for Victim Assistance, said Norman S
al Jr11,         I NOVA 1ard Presient. I pa
ti ibuteltothe experienced NOVAstall ho
long ago proxed they can stay inghly prm
ductive with their boss on the road. They
have given tlele ommnuting' a good name.'
    In fat, the telecommuitng bug has
infclted other staff menmers, a number of

needs allow. NOVA's   niew  networked
comiputers w ill ease remote commniia-

    NOVA's   new phone  system, allows
leaving voic messages (harly an innova-
tion) as wel as a one-button way to be
patched toa nstaff member working at home.
    As if1to underscore NO)VA's fredomn
from geographical restr aint, the orgpaniva
tion has also hird Bba n    kendall, of
Boulder, Coloratoaspart-tinestaffmem-
her. B  arbrlikeMarlene,isapastOVA
Board  President whose duties  among
Iman  others, calle on her to introduce a
keynote speaker ta our199 annualoer-
ence in Houston,  in thanking her, the
speaker, o. GeorgeBush, quippedBar-
bara   that's a nice name, an obious
reference to his mother.
    Barbara (Kendall, not Bush) was a vic-
tim services pioneer in C'olorado, and be-
came an especially knowledgeable trainer
of colleagues. It is largely as a trainer that
Barbara wi contributeto meeting NOVA's
assignments -although she's also a con-
tributor to this and future Newsletters (join-
ing those anonymous staffers who get no
    Coipleting   the Spring renewal,
NOVA's   Web  page has been completely
redesigned, and with it, a tripling of the
information visitors can obtain from the site
-along with a search engine to help navi-
gate the site.
    Marlene Young added the following:
    The changes we have been through
have had their inevitable bumps -starting
with a flight to Oregon that arrived at 3 a.m.
New  Year's Day, many, many hours late.
But NOV A Headquarters and NOV A West
are settled in and humming now - and more
positive changes are in the works, includ-
ing, but not limited to progress on creden-
tialing Crisis Responders and victim advo-

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