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24 J. Legal Ethical & Regul. Isses 1 (2021)
Brand Management from Social Marketing and Happiness Management Binomial of in the Age of Industry 4.0

handle is hein.journals/jnlolletl24 and id is 596 raw text is: 



Journal of Legal, Ethical and Regulatory Issues


BRAND MANAGEMENT FROM SOCIAL MARKETING
   AND HAPPINESS MANAGEMENT BINOMIAL OF IN
                     THE AGE OF INDUSTRY 4.0

                   Gloria Jimenez-Marin, Universtiy of Seville
                 Rodrigo   Elias Zambrano,   Universtiy  of Seville
                 Araceli   Galiano-Coronil,  University  of Cadiz
            Luis  Tobar-Pesintez,   Universidad   Politecnica Salesiana

                                    ABSTRACT

       There is a correlation between social marketing management and its strategic approach
to brand management, from the angle of striving to achieve goals that lead to greater social
good. This can also be seen in its management of happiness. In this dynamic, brand management
based on the social marketing - happiness management binomial makes it possible to build
powerful brands that successfully integrate the culture that surrounds them, providing them with
social benefits, achieved thanks to the positivism generated by their advertising, and economic
benefits, as they make companies more profitable. The aim of this research is to analyze the case
of the management of one of the most valuable brands in the world, Grupo Santander, to find out
whether advertising, as a tool, has taken the cultural branding model to reach its audiences and,
with it, generate happiness and profitability. The methodology is based on the branding
management  approach to verify how this marketing model is perfectly valid for the development
of communication and social marketing actions. The results point to the validity and reliability of
the model, as well as the importance of advertising creativity in the process of branding
management  in the era of Industry 4.0.

Keywords:  Advertising, Brand, Happiness, Management, Marketing Social.

                                  INTRODUCTION

       Although there are different approaches to brand management, the truth is that brands
have evolved in such a way that the strategy of any entity, company, product or service is no
longer understood without first configuring the brand as a strategic value (Fournier & Lee, 2009;
Franzen & Moriartu, 2009; Allen et al., 2008; Keller, 2008) that requires an improvement in the
content and content of the messages  issued. Thus, brands have undergone an immense
transformation, which has brought with it a specific interest in achieving messages that impact
on  consumers through their bilateral relationship, that is, a relationship where entity and
consumer dialogue and a certain amount of feedback. And this is thanks to the social and cultural
context.
       Disciplines such as sociology or psychology approach the study of brands from a cultural
perspective, recognizing their complexity due, in part, to individual and collective factors, as
proposed by Schroeder (2009). Specifically, on communication, the cultural brand model, which


1544-0044-24-3-604


Volume 24, Issue 3, 2021


1

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