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2 Int'l J. Restorative Just. 209 (2019)
Looking beneath the Iceberg: Can Shame and Pride Be Handled Restoratively in Cases of Workplace Bullying

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ARTICLE


Looking beneath the iceberg: can shame and

pride be handled restoratively in cases of

workplace bullying

Valerie Braithwaite and Eliza Ahmed'


Abstract

    Central to restorative justice interventions that follow revised reintegrative sham-
    ing theory  (Ahmed,  Harris, Braithwaite &  Braithwaite, 2001)  is individual
    capacity to manage shame and pride in safe and supportive spaces. From a random
    sample of 1,967 Australians who responded to a national crime survey, 1,045 com-
    pleted a module about bullying experiences at work over the past year, along with
    measures of shame  and pride management  (the MOSS-SASD   and MOPS   scales).
    Those who  identified themselves as having bullied others were pride-focused, not
    shame-focused. They were more likely to express narcissistic pride over their work
    success, lauding their feats over others, and were less likely to express humble
    pride, sharing their success with others. In contrast, victims were defined by
    acknowledged  and displaced shame over work task failures. In addition to these
    personal impediments to social reintegration, those who bullied and those targeted
    had low trust in others, particularly professionals. While these findings do not chal-
    lenge macro interventions for culture change through more respectful and restora-
    tive practices, they provide a basis for setting boundaries for the appropriate use of
    restorative justice meetings to address particular workplace bullying complaints.


Keywords:   Bullying, victimisation, shame   management, pride management,
social connectedness.


1.   Introduction

It is inevitable in workplaces for a worker's performance to be evaluated by super-
visors, co-workers and subordinates. Others' evaluation of work can elicit feelings
of shame and  pride. When we have  not performed well, particularly when the per-
son  doing the evaluation  is important to us, we  are vulnerable to feelings of


*   Valerie Braithwaite is a Professor at the Regulatory Institutions Network, Australian National
    University, Canberra, Australia. Eliza Ahmed is a visiting fellow at the Regulatory Institutions
    Network, Australian National University, Canberra, Australia.
    Contact author: Valerie.Braithwaite@anu.edu.au.


The International Journal of Restorative Justice 2019 vol. 2(2) pp. 209-234  209
doi: 10.5553/IJRJ/258908912019002002003

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