30 Berkeley Tech. L.J. 39 (2015)
Disagreeable Privacy Policies: Mismatches between Meaning and Users' Understanding

handle is hein.journals/berktech30 and id is 51 raw text is: 

















             DISAGREEABLE PRIVACY POLICIES:

             MISMATCHES BETWEEN MEANING

               AND USERS' UNDERSTANDINGt
               Joel R Reidenberg Travis Breaux, Lotre Faith Cranor,
             Bran  Fench, Amanda   Grannis, James T. Graves, Fe Liu,
             Aeecia  McDonad,   Thomas B. Norton, Rohan  Ramanath,
             N.  Cameron Russel, Norman  Sadeh  and Foran  Schaub




                                ABSTRACT

    Privacy policies are verbose, difficult to understand, take too long to read, and may be
the least-read items on most websites even as users express growing concerns about
information collection practices. For all their faults, though, privacy policies remain
the single most important source of information for users to attempt to learn how
companies collect, use, and share data. Likewise, these policies form the basis for the self-
regulatory notice and choice framework that is designed and promoted as a replacement
for regulation. The underlying value and legitimacy of notice and choice depends, however,
on the ability of users to understand privacy policies.
    This paper investigates the differences in interpretation among expert, knowledgeable,
and typical users and explores whether these groups can understand the practices described
in privacy policies at a level sufficient to support rational decision-making. This paper seeks


        C 2015 Joel R. Reidenberg, Travis Breaux, Lorrie Faith Cranor, Brian French,
Amanda  Grannis, James T. Graves, Fei Liu, Aleecia McDonald, Thomas B. Norton, Rohan
Ramanath, N. Cameron Russell, Norman Sadeh and Florian Schaub.
     t  For their comments on this study, the authors would like to acknowledge and
thank Alessandro Acquisti, Noah A. Smith, and Shomir Wilson, and the participants at the
2014 TPRC   42nd  Research Conference on Communication,  Information and Internet
Policy. Funding for this project was provided, in part, by the National Science Foundation
under its Secure and Trustworthy Computing (SaTC) initiative grants 1330596, 1330214, and
1330141 for TWC  SBE: Option: Frontier: Collaborative: Towards Effective Web Privacy
Notice and Choice: A  Multi-Disciplinary Prospective and by a Fordham Law School
Faculty Research Grant.
    ft  Respectively, Stanley D. and Nikki Waxberg Chair and Professor of Law, Fordham
University; Assistant Professor of Computer Science, Carnegie Mellon University; Professor
of Computer Science and Engineering & Public Policy, Carnegie Mellon University: Senior
Research Programmer, Carnegie Mellon University; Research Fellow, Fordham Center on
Law  and Information Policy; Ph.D Candidate (Engineering and Public Policy) Carnegie
Mellon  University; Ph.D Candidate (Computer Science), Carnegie Mellon University;
Director of Privacy, Stanford Center for Internet & Society; Privacy Fellow, Fordham
Center on Law and  Information Policy; Masters Candidate (Computer Science), Carnegie
Mellon University; Executive Director, Fordham Center on Law and Information Policy;
Professor of Computer Science, Carnegie Mellon University; Postdoctoral Fellow (Computer
Science), Carnegie Mellon University.

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