HEHS-99-43R 1 (1999-01-22)

handle is hein.gao/gaobacrdp0001 and id is 1 raw text is: 

GAO            United States
               General Accounting Office
               Washington, D.C. 20548

               Health, Education, and
               Human Services Division

               January 22, 1999

               The Honorable Russell D. Feingold
               United States Senate

               Subject: Social Security Administration: Compliance With Presidential
                          Directive to Reduce Management-to-Staff Ratio

                Dear Senator Feingold:

                This correspondence responds to your request that we determine the measures
                taken by the Social Security Administration (SSA) in response to President
                Clinton's September 1993 directive to federal departments and agencies to
                implement a National Performance Review (NPR) recommendation.' The NPR
                recommendation was designed to reduce the overall management-to-staff ratio
                throughout federal departments and agencies from 1-to-7 to 1-to-15 by the end of
                fiscal year 1999.2 In response to your request, we (1) determined the progress
                SSA has made to date in achieving the directive to reduce its management-to-
                staff ratio, particularly for staff graded GS-12 and above, and (2) identified the
                steps SSA has taken to reduce the number of supervisory positions.

                We obtained information for this correspondence through interviews with and
                documentation from SSA and Office of Personnel Management (OPM) officials,
                reviews of relevant NPR reports, and data obtained from SSA's Human
                Resources Management Information System. We conducted our review from
                September through December 1998 in accordance with generally accepted
                government auditing standards. However, we did not independently verify the
                SSA data used in this correspondence.

                'The NPR began in March 1993 when President Clinton announced a 6-month
                review of the federal government to identify ways to improve government
                operations. This NPR report contained 384 recommendations covering various
                aspects of government activities. NPR continues today; however, it is now
                referred to as the National Partnership for Reinventing Government.
                2The terms management-to-staff ratio and supervisor-to-staff ratio are used
                interchangeably by NPR and SSA.

                                      GAO/HEHS-99-43R SSA Management-to-Staff Ratio

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