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11 ISJLP 49 (2015)
Data, Analytics and Community-Based Organizations: Transforming Data to Decisions for Community Development

handle is hein.journals/isjlpsoc11 and id is 55 raw text is: Data, Analytics and Community-Based Organizations: Transforming Data to Decisions for Community Development MICHAEL P. JOHNSON* Abstract: The past ten years have seen a revolution in two disciplines related to operations and strategy design. Big Data has transformed the theory and practice of producing and selling goods and services through methods associated with computer science and information technology. Analytics has popularized primarily quantitative models and methods by which organizations and systems can measure multiple aspects of performance. As these fields rely on information technology to collect, store, process and share data, we refer to the collection of knowledge and applications associated with Big Data and analytics as data analytics and information technology. The impacts of data analytics and information technology (IT) are most visible in the actions of for-profit organizations and government. The Department of Public Policy and Public Affairs McCormack Graduate School of Policy and Global Studies, University of Massachusetts Boston. This work would not have been possible without the long-time support of Peter Shane. Holly St. Clair of the Metropolitan Area Planning Council, Boston, provided key encouragement and feedback at multiple stages of this project. Deborah Elizabeth Finn, Tech Networks Boston, has been an invaluable informant and networker. Mark Warren, University of Massachusetts Boston, has helped me think differently about the nature of collaboration and engagement with community-based organizations. Sandeep Jani, Public Policy PhD student, University of Massachusetts Boston and Leibiana Feliz, a recent graduate of University of Massachusetts Boston, have supported this work through literature reviews and practitioner engagement. Finally, I am grateful to the many practitioners who generously shared with me their observations, insights and critiques regarding the roles that data, technology and analytic methods do and can play in their work.

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