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30 J. Democracy 25 (2019)
Three Painful Truths about Social Media

handle is hein.journals/jnlodmcy30 and id is 23 raw text is: 






The   Road to Digital Unfreedom


         THREE PAINFUL TRUTHS

           ABOUT SOCIAL MEDIA


                        Ronald  J. Deibert





Ronald  J. Deibert is professor of political science at the University
of Toronto and director of the Citizen Lab at the University's Munk
School of Global Affairs and Public Policy. His books include Black
Code: Surveillance, Privacy, and the Dark Side of the Internet (2013).


Social media  have taken a beating lately. The gloss has worn off the
large companies that dominate the sector, and with it much of the inter-
net. Facebook, Google, and Twitter, among others, have all been sub-
jected to intense scrutiny because of the negative externalities that their
services create. A focus of concern has been the abuse of social-media
channels as part of efforts to influence the outcome of major political
events, including the June 2016 Brexit referendum in the United King-
dom  and the U.S. presidential election later that year. In both cases,
studies and intelligence reports show, nation-states and nonstate actors
alike exploited, manipulated, and abused social media as a tool of their
information operations. The role that social-media analytics firms
played in these events was especially pronounced.1
   The situation presents a striking contrast both to the ways in which
social-media platforms present themselves, and to how they have been
widely perceived in the digital age. Once it was conventional wisdom to
assume that these platforms would enable greater access to information,
facilitate collective organizing, and empower civil society. Now, they
are increasingly seen as contributing to society's ills. Growing numbers
of people are coming to believe that social media have too much influ-
ence on important social and political conversations.2 Others are begin-
ning to notice that we are spending unhealthy amounts of time staring at
our devices, socializing online while in fact cut off from one another
and from nature.
   As a result of this growing unease, there are pushes to regulate social-
media companies in ways that will encourage them to be better stewards
of their platforms, to respect privacy, and to acknowledge the role of hu-

           Journal of Democracy Volume 30, Number 1 January 2019
    © 2019 National Endowment for Democracy and Johns Hopkins University Press

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