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82 Fed. Probation 13 (2018)
Probation Officer as a Coach: Building a New Professional Identity

handle is hein.journals/fedpro82 and id is 15 raw text is: 


June 2018                                                                                                                         13


                                                             Brian  K.  Lovins
Harris  County Community Supervision and Corrections Department
                                                            Francis  T  Cullen
                                                    University  of Cincinnati
                                                           Edward   J. Latessa
                                                    University  of Cincinnati
                                                         Cheryl   Lero Jonson
                                                           Xavier   University


ALTHOUGH MASS IMPRISONMENT
has justifiably received great attention (e.g.,
Clear & Frost, 2014; Pratt, 2009), the simul-
taneous rise of mass probation in the United
States has often escaped  systematic com-
mentary  and widespread  awareness (Phelps,
2017). The correctional reality is that on any
given day in the nation, 1 in 66 adult residents
are on probation, which translates to nearly
3.8 million offenders. When   parolees are
added to this equation, the population under
community   supervision rises to more than
4.6 million-or 1 in every 53 adults (Kaeble
&  Bonczar, 2016). A continuing policy and
practice concern is what role probation (and
parole) officers should play in the lives of this
substantial slice of the American citizenry.
   The  rapid  and  intractable growth  of
community supervision populations in a
decades-long punitive era undermined   the
traditional rehabilitative ideal and ushered in
competing visions of what constituted appro-
priate supervision (Phelps, in press; Simon,
1993). Although allegiance to human service
supervision never vanished, many  jurisdic-
tions deemphasized behavior change through
treatment in favor of risk management through
a range  of control- or deterrence-oriented
approaches. These  included the trumpeting
of such  practices as intensive supervision,
drug testing, electronic monitoring, and, more


recently, swift-certain-fair probation. With
only occasional exceptions, these practices
have proven to be ineffective or, at best, incon-
sistently and modestly successful (Cullen &
Jonson, 2017;  Cullen, Pratt, Turanovic, &
Butler, in press; Petersilia & Turner, 1993;
Schaefer, Cullen, & Eck, 2016).
   Notably, American  corrections is emerg-
ing from   this mean  season  (Petersilia &
Cullen, 2015). In many jurisdictions, there is
a renewed  recognition that, while risk man-
agement  to protect public safety remains a
priority, officers must also use their skills to
effect behavior change in their supervisees.
Although not mountainous,  research is accu-
mulating  showing how   this goal might be
accomplished by building quality relationships
with offenders, possessing treatment skills, and
using RNR  principles to guide the content of
office visits with offenders (Bonta, Bourgon,
Rugge, Scott, Yessine, Gutierrez, & Li, 2011;
Chadwick,  DeWolf   &  Serin, 2015; Cullen,
Jonson, &  Mears, 2017; Raynor, Ugwudike,
&  Vanstone, 2014;  Robinson, Lowenkamp,
Holsinger,  VanBenshoten,   Alexander,   &
Oleson, 2012; Skeem, Louden,  Polaschek, &
Camp,  2007; Smith, Schweitzer, Labrecque, &
Latessa, 2012).
   These advances  in evidence-based super-
vision practices certainly are welcomed but
something  more is needed. Officers need to


have a conception  of their role that allows
them  to use this knowledge. In  traditional
discourse, role choices have often been posed
in dichotomous terms-whether   officers were
going to emphasize treatment or control. We
suggest, however, that it may be more useful
to move beyond these stale categories. Instead,
we propose  that probation (and parole) offi-
cers might benefit from a different concept
of who they are and what they do: probation
officer as a coach.
   Social psychologists illuminate how all of us
have ideas about who we are and what our lives
are about (McAdams,  2001; see also Maruna,
2001). They  use the  concept of narrative
identity to capture the story we tell about our-
selves. Such an identity is important because
it organizes our action, motivates our choices,
and  provides meaning  to our lives. In the
world of sports, the identity as a coach carries
with it status, expertise, obligation, purpose,
and accountability. Similarly, having probation
officers build an identity as a coach has the
potential to open up new ways of envisioning
their role and how they can be effective.
   Our  argument  is developed in three sec-
tions. First, we propose that too often the
current probation officer role is best con-
ceptualized as being a referee. We use the
probation officer-as-referee as a way of show-
ing what, in contrast, a coach's role would


June 2018


13

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