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119 Mich. L. Rev. 1581 (2020-2021)
Reviving Negotiated Rulemaking for an Accessible Internet

handle is hein.journals/mlr119 and id is 1641 raw text is: NOTE

REVIVING NEGOTIATED RULEMAKING FOR AN
ACCESSIBLE INTERNET
Julie Moroney*
Web accessibility requires designing and developing websites so that people
with disabilities can use them without barriers. While the internet has be-
come central to daily life, websites have overwhelmingly remained inaccessi-
ble to the millions of users who have disabilities. Congress enacted the
Americans with Disabilities Act (ADA) to combat discrimination against
people with disabilities. Passed in 1990, it lacks any specific mention of the
internet. Courts are split as to whether the ADA applies to websites, and if so,
what actions businesses must take to comply with the law. Further complicat-
ing matters, the Department of Justice (DOJ) initiated the rulemaking pro-
cess for web accessibility in 2010, only to terminate it seven years later
without issuing a rule-leaving the disability community without meaningful
online access and businesses without clear standards. Meanwhile, complaints
about the accessibility of websites have flooded federal agencies and the
courts. Against that backdrop, this Note calls for the DOJ to use negotiated
rulemaking, a regulatory innovation from the 1980s that has since faded in
use, to achieve web accessibility. Given that the Supreme Court has declined
to resolve whether the ADA's protections apply to the internet, the business
and disability communities should come together through negotiated rule-
making to build consensus on web accessibility.
TABLE OF CONTENTS
INTRODUCTION............................................................................................1582
I.       THE ADA AND THE INTERNET .....................................................1585
A. Discrimination on the Basis of Disability............................1585
B.   The DOJ's Action (and Inaction).........................................1587
*   J.D. Candidate, May 2021, University of Michigan Law School. I would like to thank
Professors Samuel Bagenstos, Daniel Deacon, and Nicole Buonocore Porter for their thought-
ful feedback. Thanks also to the Michigan Law Review Notes Office for seeing the potential in
this piece, and to my family for the support and encouragement during quarantine as I wrote
and rewrote it. And I must also express my gratitude to all who agreed to be interviewed, as
your perspectives enriched my writing. Finally, to my former employer, Amazon: you showed
me what a tech company is capable of achieving if and when it commits to doing good. But I
know you can (and must) do more. We all can. I hope this piece encourages a more inclusive
world.

1581

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