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12 Resolved: J. Alternative Disp. Resol. 21 (2024)
AI: Increasing Alternatives in Alternative Dispute Resolution Resolved: Journal of Alternative Dispute Resolution

handle is hein.journals/resolvjo12 and id is 21 raw text is: Ai: INCREASING ALTERNATIVES IN ALTERNATIVE DISPUTE RESOLUTION RESOLVED: JOURNAL OF ALTERNATIVE DISPUTE RESOLUTION Chloe J. Duger' This paper explores the application of artificial intelligence (AI) to alternative dispute resolution (ADR) by thoroughly explaining what AI is and how it is used in ADR. The paper further discusses how artificial intelligence dispute resolution (AIDR) expands access to the justice system, reduces costs, produces efficient results, and lessens power dynamics. Despite AIDR's great applicability, there are challenges when using this technology such as bias, an impersonal feel to a field that requires empathy, and risks of professional misconduct. While these flaws exist, they feel more dramatic due to a human expectation that a computer will produce a perfect result. AIDR is permanent societal fixture, so instead of harping on its deficiencies, we should take steps to proactively limit these challenges. INTRODUCTION What if people could not determine if the words on this paper words were written by a robot or a human? Would they feel confident that the content on this paper is accurate? What if the robot behind this paper drew its content from a collection of human opinions? Would they be exposed to biases set out by the human programmer?2 Is it wise to entrust programmers, representing a small fraction of society, to design generalized programs that determine the legal fate of others? 1 Chloe J. Duger is a second-year law student at the Charleston School of Law with an expected graduation date of May 2025. 2 Amanda Stanley, Implicit Bias - Everyone's a Little Bit Biased, 86 J. KAN. B. Ass'n 22,22 (2017) (Describing that everyone has implicit bias that cannot be accessed through introspection). RESOLVED: JOURNAL OF ALTERNATIVE DISPUTE RESOLUTION VOLUME XII ISSUE 1 21

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