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37 Wake Forest L. Rev. 877 (2002)
The Process of Managing Medical Malpractice Cases: The Role of Standard of Care

handle is hein.journals/wflr37 and id is 887 raw text is: THE PROCESS OF MANAGING MEDICAL
MALPRACTICE CASES:
THE ROLE OF STANDARD OF CARE*
Ralph Peeples**
Catherine T. Harris***
Thomas B. Metzlofl***
In medical malpractice litigation, how the standard of care is
determined is of obvious importance, since failure by a defen-
dant-physician to meet the relevant standard of care constitutes
negligence. Any effort to reform how standard-of-care determi-
nations are made should start with an understanding of the en-
tire claims resolution process. The usual image-that of oppos-
ing  experts testifying  at trial-is both  incomplete and
misleading. Most cases are either settled by the parties or
abandoned by the plaintiff, short of trial. We reviewed insur-
ers' closed claims files, representing a sample of medical mal-
practice lawsuits filed in North Carolina between 1991 and
1995, as well as the matching court files. As a result, we ob-
tained unique and highly detailed information about these
cases. In this Article we report on our findings, as they relate to
the insurer's assessment of the standard of care. We conclude
that a shift in standard-of-care determinations to a more em-
pirical, scientifically-based inquiry would not be likely to
change the dynamics of the settlement process, where the em-
phasis is on bargaining and negotiation, rather than on reach-
ing conclusions about the standard of care.
I.   INTRODUCTION
Standard of care is the eight-hundred-pound gorilla in medical
malpractice litigation. Everyone agrees it is important, and a num-
* This research was supported with funding from the Robert Wood John-
son Foundation, Princeton, New Jersey, Grant I.D. #027071.
** Professor of Law, Wake Forest University.
*** Professor of Sociology, Wake Forest University.
**** Professor of Law, Duke University.

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