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14 Competititon L.J. 141 (2015)
Behavioural Economics in Competition Policy Enforcement for Financial Product Markets

handle is hein.journals/comptnlj14 and id is 145 raw text is: 

                                                                                      141


Behavioural economics in competition

policy enforcement for financial product

markets


Bruce   Lyons  and   Nicola  Mazzarottol



Introduction
Behavioural economics (BE) has become  a buzzword in UK  policy circles. BE is about how
individuals often make choices that are apparently not entirely rational in the sense that they
do not maximise  their utility. The positive implications of BE have been developed in
academic research over many decades, but its potential to improve regulation was
popularised by Thaler and Sunstein in their 2008 book called Nudge.2 They argue that much
could be achieved by changing the way choices are presented to individuals ('choice
architecture') and that this is an attractive form of 'soft paternalism' that does not impede the
liberty of individuals to make the choices they want. While this is a controversial view to
some, it proved attractive to politicians especially in the heat of the financial crisis and the
shadow  that recession has cast over the market system. BE reached UK public attention in
2010  with the creation of the '10 Downing Street Behavioural Insights Team', widely known
as the Nudge Unit, which aimed to use the insights of BE and psychology to improve
government  policy and services. This paper focuses on the relevance of BE to competition
and competition policy enforcement.

Many  of the academic insights of BE had long been noticed less formally by marketing
executives, and business strategies have developed to exploit the cracks in rational choice. For
some  years, consumer protection work and market investigations by the UK Office of Fair
Trading (OFT)  and Competition Commission   (CC) recognised this, but not in the explicit
context of BE. However, the UK Competition  and Markets Authority (CMA)   and Financial
Conduct  Authority (FCA) have recently become much  more focused on the explicit use of
BE, particularly in relation to financial product markets. Indeed, the UK regulators lead the
world in new applications of BE to regulation and competition policy. This is substantially
related to the UK's distinctive markets regime which encourages intervention in markets
which are not working well because of features that have an 'adverse effect on competition'.
Certain aspects of consumer behaviour, and possibly also of the behaviour of firms, can
constitute such a 'feature'. It is possible that other aspects of competition policy, in particular
the abuse of dominance, could also be subjected to the lens of BE (eg the presentation of
results by a dominant search engine), but the explicit application of BE to Art 102
TFEU/Chapter  II CA98  has not yet arisen.

The rest of this article is organised as follows. In the next section, we summarise the current
views of the CMA  and FCA.  The third section provides more detail on what distinguishes BE
from standard economics  and the fourth section explains why it is often thought to be

1  Professor Bruce Lyons is Professor of Economics and Deputy Director, Centre for Competition Policy, University of East
   Anglia and Dr Nicola Mazzarotto is Partner, Head of Competition Economics, KPMG LLP. The authors would like to
   thank Adrien Cervera-Jackson for comments and excellent research assistance. The authors bear sole responsibility for
   any errors. This article represents the views of the author only and does not necessarily represent the views or
   professional advice of KPMG LLP or the views of KPMG LLP's clients.
2  Richard Thaler and Cass Sunstein, Nudge: Improving Decisions about Health, Wealth, and Happiness (Yale University
   Press, 2008).

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