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29 J. Contemp. Health L. & Pol'y 183 (2012-2013)
Ending Unfair Arbitration: Fighting against the Enforcement of Arbitration Agreements in Long-Term Care Contracts

handle is hein.journals/jchlp29 and id is 195 raw text is: ENDING UNFAIR ARBITRATION: FIGHTING
AGAINST THE ENFORCEMENT OF ARBITRATION
AGREEMENTS IN LONG-TERM CARE
CONTRACTS*
By Kelly Bagby** and Samantha Souzam
AARP Foundation Litigation
INTRODUCTION
Although provisions requiring nursing facility residents to agree to
mandatory pre-dispute arbitration are now ubiquitous, many courts have
refused to enforce these provisions and have adopted a variety of legal
arguments to do so. Arbitration can be expensive and biased in favor of the
nursing facility. It limits access to courts, discovery, available remedies and
precedential value of decisions. Oftentimes, only after a nursing facility's
negligence has caused a resident severe injury or death, does the resident or
family member discover that, upon admission to the nursing facility or
during their stay, the resident became bound to settle disputes in arbitration,
ostensibly giving up the resident's constitutional right to a jury trial. While
arbitration clearly benefits the corporation operating the nursing facility,
mandatory pre-dispute arbitration can be detrimental to a nursing facility
resident who has been harmed by the actions or inactions of the facility.
This Article will discuss the many tools litigators have to challenge the
enforcement of arbitration agreements for nursing facility clients.
Additionally, this article will examine proactive ways elder law attorneys
can help clients avoid the enforcement of pre-dispute arbitration in the first
place. Part I will provide the legal context for arbitration agreements. Part
II will address the different strategies litigators have to challenge
enforcement of binding arbitration agreements.
* The opinions expressed in this article are those of the authors and do not reflect the
official positions of AARP or AARP Foundation.
Kelly Bagby is Senior Attorney at AARP Foundation Litigation. She works on quality
of care and civil rights issues for nursing facility residents throughout the country. She
can be reached at kbagby@aarp.org.
Samantha Souza is graduating in spring 2013 from the Georgetown University Law
Center's LLM Program in Taxation with a certificate in estate planning.
Former AFL intern Brendan Pilver contributed mightily to the content of this article.

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