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GAO-25-108010 1 (May 14, 2025)

handle is hein.gao/ptyonrcmmd0001 and id is 1 raw text is: GAOU.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States May 14, 2025 The Honorable Kristi Noem Secretary of Homeland Security Washington, D.C. 20528 Priority Open Recommendations: Department of Homeland Security Dear Secretary Noem: Congratulations on your appointment. The purpose of this letter is to call your personal attention to five areas based on GAO's past work and 39 open priority recommendations, which are enclosed.1 Additionally, there are 409 other GAO open recommendations that we will continue to work with your staff to address. We are highlighting the following areas that warrant your timely and focused attention. Specifically: Improving Emergency Preparedness and Response. As we highlighted in GAO's new high- risk area on Improving the Delivery of Federal Disaster Assistance, the Federal Emergency Management Agency (FEMA) needs to act to better help local communities to withstand, respond to, and recover from disasters. For instance, as the lead federal agency for emergency management, FEMA needs to work with the more than 30 federal entities to better manage fragmentation across their federal disaster recovery programs. As you evaluate FEMA's role, the priority recommendations highlighted in this letter would help FEMA improve service delivery to disaster survivors and communities and more effectively manage the federal government's fiscal exposure by better aligning fragmented federal disaster recovery efforts and targeting federal resources to where they are most needed. Enhancing Information Technology and Cybersecurity. The Department of Homeland Security (DHS) invests billions of dollars each year to acquire IT and other capabilities to support the department's functions. Our work has shown that many of DHS's major IT acquisition programs have taken longer than expected to develop or have failed to deliver the desired value. For example, the Homeland Advanced Recognition Technology (HART) program faced significant delays, but DHS has yet to incorporate best practices in its schedule estimate. Implementing GAO's recommendations related to improving acquisition programs would help DHS limit schedule delays and improve service delivery and information sharing. We monitor challenges such as these as part of the Improving IT Acquisitions and Management high-risk 1GAO considers a recommendation to be a priority if when implemented, it may significantly improve government operations, for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making progress toward addressing a high-risk or duplication issue. GAO-25-108010 DHS Priority Recommendations Page 1

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