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B-422575 Jul 24, 2024 1 (2024-07-24)

handle is hein.gao/gaoqph0001 and id is 1 raw text is: GAO U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States Decision Matter of: ICS Nett, Inc. File: B-422575 Date: July 24, 2024 Kaiser Gill, Esq., Gill Law Firm, for the protester. Andrew Smith, Esq., Lieutenant Colonel Michael Tregle, Major Brittney Montgomery, and Major Brandon Mark, Missle Defense Agency, for the agency. Suresh S. Boodram, Esq., and Evan D. Wesser, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest challenging agency's decision to reject the protester's proposal as late is denied where the proposal was not timely received by the agency in a manner consistent with the terms of the solicitation and there is no evidence of systemic failure of the online portal authorized for submission of proposals. DECISION ICS Nett, Inc., a small business of Chantilly, Virginia, protests its exclusion from consideration for award under request for proposals (RFP) No. HQ0857-24-R-0001, issued by the Department of Defense, Missile Defense Agency (MDA), for agency information management and software services (AIMSS). The protester contends that the agency should have accepted its proposal because the delay in submission was due to a system failure of the agency's online portal designated for submission of proposals. We deny the protest. BACKGROUND The RFP, which was issued on November 6, 2023, and subsequently amended five times, sought proposals for AIMSS as a follow-on contract to continue providing data management support after the expiration of MDA's incumbent contract. Agency Report

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