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GAO-24-107318 1 (2024-06-04)

handle is hein.gao/gaoqnn0001 and id is 1 raw text is: GAOAAU.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States June 4, 2024 The Honorable Antony J. Blinken Secretary of State Kurt M. Campbell Deputy Secretary of State Richard R. Verma Deputy Secretary of State for Management and Resources U.S. Department of State 2201 C Street NW Washington, D.C. 20520 Priority Open Recommendations: Department of State Dear Secretary Blinken and Deputy Secretaries Campbell and Verma: The purpose of this letter is to provide an update on the overall status of the Department of State's implementation of GAO's recommendations and to call your continued personal attention to areas where open recommendations should be given high priority.' In November 2023, we reported that, on a government-wide basis, 75 percent of our recommendations made 4 years ago were implemented.2 State's recommendation implementation rate was 92 percent. As of May 2024, State had 139 open recommendations. Fully implementing these open recommendations could significantly improve agency operations. Since our May 2023 letter, State has implemented five of our 12 open priority recommendations. * State completed its efforts to appropriately categorize its positions performing information technology (IT), cybersecurity, or cyber-related functions, as we recommended in March 2019.3 Specifically, State assigned National Initiative for Cybersecurity Education framework work role codes to its 2210 IT management occupational series and improved the accuracy of relevant position descriptions. By taking these actions, State is better positioned to identify critical cybersecurity staffing needs. 1Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or agencies. They are highlighted because, upon implementation, they may significantly improve government operations, for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making progress toward addressing a high-risk or duplication issue. 2GAO, Performance and Accountability Report Fiscal Year 2023, GAO-24-900483 (Washington, D.C.: Nov. 15, 2023). 3GAO, Cybersecurity Workforce: Agencies Need to Accurately Categorize Positions to Effectively Identify Critical Staffing Needs, GAO-19-144 (Washington, D.C.: Mar. 12, 2019). GAO-24-107318 State Priority Recommendations Page 1

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