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B-421792.2,B-421792.3 Jun 13, 2024 1 (2024-06-13)

handle is hein.gao/gaoqlr0001 and id is 1 raw text is: U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has been approved for public release. Matter of: A Square Group, LLC File: B-421792.2; B-421792.3 Date: June 13, 2024 David B. Dixon, Esq., Toghrul M. Shukurlu, Esq., Robert C. Starling, Esq., and Aleksey R. Dabbs, Esq., Pillsbury Winthrop Shaw Pittman LLP, for the protester. Elizabeth N. Jochum, Esq., Samarth Barot, Esq., David Bodner, Esq., and Shane M. Hannon, Esq., Blank Rome LLP, for Cogent People Inc., the intervenor. Martin McEnrue, Esq., and Damon Brown, Esq., Department of Health and Human Services, for the agency. Michelle Litteken, Esq., Glenn G. Wolcott, Esq., and Christina Sklarew, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest is sustained where the agency failed to reasonably consider the strategy proposed by the awardee to mitigate an impaired objectivity organizational conflict of interest. 2. Protest that the agency's evaluation of the awardee's technical quotation was unreasonable is sustained where the record shows that, to mitigate an organizational conflict of interest, the awardee materially altered its technical approach, and the evaluation contains no evidence that the agency considered the impact of the changed approach on contract performance. DECISION A Square Group, LLC (ASG), a small business of Rockville, Maryland, protests the issuance of a task order to Cogent People Inc. (Cogent), a small business of Columbia, Maryland, under request for quotations (RFQ) No. 230314, issued by the Department of Health and Human Services, Center for Medicare and Medicaid Services (CMS) for health insurance marketplace and financial management operational analytics. The protester challenges the agency's consideration of an impaired objectivity organizational conflict of interest (OCI), numerous aspects of the agency's evaluation of Cogent's quotation, the best-suited vendor determination, and the best-value tradeoff decision. We sustain the protest.

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