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GAO-24-107299 1 (2024-05-31)

handle is hein.gao/gaoqjf0001 and id is 1 raw text is: U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States May 31, 2024 The Honorable Isabel Casillas Guzman Administrator U.S. Small Business Administration 409 3rd Street, SW Washington, D.C. 20416 Priority Open Recommendations: Small Business Administration Dear Administrator Guzman: The purpose of this letter is to provide an update on the overall status of the Small Business Administration's (SBA) implementation of GAO's recommendations and to call your continued personal attention to areas where open recommendations should be given high priority.1 In November 2023, we reported that, on a government-wide basis, 75 percent of our recommendations made 4 years ago were implemented.2 SBA's recommendation implementation rate was 100 percent for recommendations made 4 years ago.3 As of May 1, 2024, SBA had 31 open recommendations. Fully implementing these open recommendations could significantly improve agency operations. In our May 2023 letter to SBA, we noted that 13 of the open recommendations were priority recommendations. Since that time, SBA implemented four of the 13 open priority recommendations: In August 2023, SBA finalized fraud risk strategies for the Paycheck Protection Program and the Economic Injury Disaster Loan Program that identified approaches-such as the use of data analytics-to prevent, detect, and respond to instances of active and potential fraud. This addressed two priority recommendations from our March 2021 report on these 1Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or agencies. They are highlighted because, upon implementation, they may significantly improve government operations, for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making progress toward addressing a high-risk or duplication issue. 2GAO, Performance and Accountability Report: Fiscal Year 2023, GAO-24-900483 (Washington, D.C.: Nov. 15, 2023). 31n the letters we issued in 2021, 2022, and 2023, we reported SBA's implementation rate was 100 percent. See GAO, Priority Open Recommendations: Small Business Administration, GAO-23-106377 (Washington, D.C.: May 15, 2023); Priority Open Recommendations: Small Business Administration, GAO-22-105566 (Washington, D.C.: June 3, 2022); and Priority Open Recommendations: Small Business Administration, GAO-21-503PR (Washington, D.C.: June 2, 2021). GAO-24-107299 SBA Priority Recommendations Page 1

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