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B-422249 Mar 14, 2024 1 (2024-03-14)

handle is hein.gao/gaoqav0001 and id is 1 raw text is: G A O U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has been approved for public release Matter of: JCS Solutions, LLC File: B-422249 Date: March 13, 2024 Laurel A. Hockey, Esq., and Daniel Strouse, Esq., Cordatis LLP, for the protester. Debra J. Talley, Esq., and Alex M. Cahill, Esq., Department of the Army, for the agency. Jacob M. Talcott, Esq., and Jennifer D. Westfall-McGrail, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest alleging the terms of the solicitation improperly provide for a lowest-price, technically acceptable source selection process is denied where the solicitation provides for a comparative assessment of past performance. DECISION JCS Solutions, LLC, an 8(a) small business of Fairfax, Virginia, protests the terms of request for proposals (RFP) No. W519TC-23-R-0111, issued by the Department of the Army, for program management support for the Arlington National Cemetery customer care support center. The protester contends that the solicitation improperly provides for a lowest-price, technically acceptable (LPTA) source selection process in violation of the Federal Acquisition Regulation (FAR) and the Defense Federal Acquisition Regulation Supplement (DFARS). We deny the protest. BACKGROUND On November 3, 2023, the Army issued the solicitation under the General Services Administration's (GSA's) 8(a) Streamlined Technology Acquisition Resource for

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