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B-421764.2,B-421764.3,B-421764.5 Sep 29, 2023 1 (2023-09-29)

handle is hein.gao/gaopgx0001 and id is 1 raw text is: U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has been approved for public release Matter of: Insight Technology Solutions, LLC File: B-421764.2; B-421764.3; B-421764.5 Date: September 29, 2023 Alexander B. Ginsberg, Esq., and Frank V. DiNicola, Esq., Fried, Frank, Harris, Shriver & Jacobson LLP, for the protester. Stephen P. Ramaley, Esq., C. Peter Dungan, Esq., Roger V. Abbott, Esq., and Lauren S. Fleming, Esq., Miles & Stockbridge P.C., for THOR Solutions, LLC, the intervenor. Gabriel D. Soll, Esq., and Mark J. Wisniewski, Esq., Department of Homeland Security, for the agency. Kenneth L. Kilgour, Esq., and Jennifer D. Westfall-McGrail, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest that agency unreasonably evaluated technical proposals is sustained where the report of the evaluation contained a factual error regarding proposal content, and where the evaluation findings did not accurately reflect the record. 2. Protest that agency conducted a flawed best-value tradeoff analysis is sustained where the award was based on evaluation errors, and the record demonstrates a reasonable possibility that the protester was prejudiced by those errors. DECISION Insight Technology Solutions, LLC, of Annapolis, Maryland, protests the issuance of a task order to THOR Solutions, LLC (THOR), of Arlington, Virginia, under task order request for proposals (TORFP) No. 70ZO2323R45900001, issued by the Department of Homeland Security, United States Coast Guard (USCG), for contractor support services. Insight asserts that the agency's proposal evaluation report contained a factual error regarding proposal content, that the agency unreasonably and disparately evaluated technical proposals, and that the agency conducted a flawed best-value tradeoff analysis. We sustain the protest.

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