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GAO-23-106474 1 (2023-05-11)

handle is hein.gao/gaooqq0001 and id is 1 raw text is: GO U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States May 11, 2023 The Honorable Robin Carnahan Administrator General Services Administration 1800 F Street, N.W. Washington, D.C. 20405 Priority Open Recommendations: General Services Administration Dear Administrator Carnahan: The purpose of this letter is to provide an update on the overall status of the General Services Administration's (GSA) implementation of GAO's recommendations and to call your continued personal attention to areas where open recommendations should be given high priority.1 In November 2022, we reported that on a government-wide basis, 77 percent of our recommendations made 4 years ago were implemented.2 GSA's recommendation implementation rate was 100 percent.3 As of March 2023, GSA had 26 open recommendations. Fully implementing these open recommendations could significantly improve agency operations. Since our June 2022 letter, GSA has implemented three of five open priority recommendations that we highlighted to your agency last year. Specifically: GSA implemented two priority recommendations by assessing its prospectus process for leases and capital projects and communicating the results of the assessment, including any proposed changes that may require legislative action, to GSA's authorizing committees.4 By taking these steps, GSA identified improvements to the process while ensuring that it did not pursue actions that impeded on the committees' oversight activities. 1Priority recommendations are those that we believe warrant priority attention from heads of key departments or agencies. They are highlighted because, upon implementation, they may significantly improve government operations, for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making progress toward addressing a high-risk or duplication issue. 2GAO, Performance and Accountability Report: Fiscal Year 2022, GAO-23-900398, (Washington, D.C.: Nov. 15, 2022). 31n our previous letters reporting GSA's 2019, 2020, and 2021 implementation rates, those rates were 100 percent, 81 percent, and 97 percent respectively. GAO, Priority Recommendations: General Services Administration, GAO-22- 105718, (Washington, D.C.: June 2, 2022); GAO, Priority Recommendations: General Services Administration, GAO- 21-495PR, (Washington, D.C.: May 19, 2021; GAO, Priority Recommendations: General Services Administration, GAO-20-533PR, (Washington, D.C.: May 6, 2020). 4GAO, Federal Real Property: GSA Should Fully Assess Its Prospectus Process and Communicate Results to Its Authorizing Committee, GAO-22-104639 (Washington, D.C.: Jan. 21, 2022). GAO-23-106474 GSA Priority Recommendations Page 1

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