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GAO-23-106467 1 (2023-05-10)

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              G         U.S. GOVERNMENT ACCOUNTABILITY OFFICE
441 G St. N.W.                                                                Comptroller  General
Washington,  DC   20548                                                        of the United States


May  10, 2023

The  Honorable  Xavier Becerra
Secretary
U.S. Department   of Health and  Human   Services
200  Independence   Ave., SW
Washington,   D.C. 20201


Priority Open  Recommendations: Department of Health and Human Services

Dear  Mr. Secretary:

The  purpose  of this letter is to update you on the overall status of the U.S. Department of Health
and  Human   Services' (HHS)  implementation  of our recommendations and call your continued
personal  attention to areas where recommendations should be given high priority.1 In   November
2022, we  reported that, government-wide,   77 percent of our recommendations made 4 years
ago  were implemented.2   HHS's  recommendation implementation rate was 90 percent.3 As of
April 2023, HHS  had  not implemented   491 recommendations. Implementing all of our
recommendations could significantly   improve  HHS's  operations.

In our May  2022  letter to the department, we designated 56  recommendations as priorities  for
HHS,  and  HHS  has  since implemented   12 of them.4 In doing so, HHS  has taken  steps to





1Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or
agencies. They are highlighted because, upon implementation, they may significantly improve government
operations, for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making
progress toward addressing a high-risk or duplication issue.

2GAO, Performance and Accountability Report: Fiscal Year 2022, GAO-23-900398 (Washington, D.C.: Nov. 15,
2022).
3HHS's implementation rate increased in each of the past 4 years, from 61 percent for fiscal year 2019 to 90 percent
for fiscal year 2022.
4We also determined that three recommendations no longer warrant priority attention. The first was for HHS to work
with stakeholders to help states track supply requests and plan for supply for the remainder of the COVID-19
pandemic response. The global medical supply chain was severely constrained at the time the recommendation was
made; however, it has since recovered from initial shortages. While we no longer believe this recommendation
warrants priority attention, we believe it still needs to be addressed. GAO, COVID-19: Federal Efforts Could Be
Strengthened by Timely and Concerted Actions, GAO-20-701 (Washington, D.C.: Sept. 21, 2020).
The second recommendation was for the Centers for Medicare & Medicaid Services (CMS) to expand its review of
states' screening and enrollment requirements for providers. CMS has taken some actions to address the
recommendation, such as by introducing a series of tools to enhance monitoring and oversight. In addition, during the
pandemic, CMS used additional authorities available in certain emergency circumstances to waive Medicaid
requirements to help ensure the availability of care. Thus, states have used federal flexibilities to waive certain
provider screening and enrollment requirements to help respond to the COVID-19 pandemic. Based on the actions
CMS  has taken and states' use of flexibilities, we no longer believe this recommendation warrants priority attention,


GAO-23-106467   HHS  Priority Recommendations


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