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B-421325 Mar 21, 2023 1 (2023-03-21)

handle is hein.gao/gaookt0001 and id is 1 raw text is: U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States De^cson DOCUMENT FOR PUBLIC RELEASE Deis ion The decision issued on the date below was subject to a GAO Protective Order. This version has been Matter of: Spectrum Healthcare Resources, Inc. approved for public release. File: B-421325 Date: March 21, 2023 Amy Laderberg O'Sullivan, Esq., James G. Peyster, Esq., and David H. Favre, III, Esq., Crowell & Moring LLP, for the protester. Nicholas T. Solosky, Esq., and Morgan M. Tapp, Esq., Fox Rothschild LLP, for Dentrust Dental International, Inc. d/b/a Docs Health, the intervenor. Patrick J. Madigan, Esq., and Ekta Patel, Esq., Department of Homeland Security, for the agency. Heather Self, Esq., and Peter H. Tran, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest challenging agency's evaluation of proposals and resulting source selection decision is sustained because record shows the agency evaluated in a manner not consistent with the terms of the solicitation. DECISION Spectrum Healthcare Resources, Inc., of St. Louis, Missouri, protests the award of a contract to Dentrust Dental International, Inc. d/b/a Docs Health, of Pipersville, Pennsylvania, under request for proposals (RFP) No. 70FA4023R00000001, issued by the Department of Homeland Security, Federal Emergency Management Agency (FEMA) for medical and behavioral health services. The protester objects to the evaluation of proposals and resulting best-value tradeoff. We sustain the protest. BACKGROUND On October 4, 2022, using the procedures of Federal Acquisition Regulation (FAR) part 15, the agency issued the solicitation seeking proposals for medical professionals to provide Medical and Behavioral Health Services to FEMA employees, Federal partners, Contractors and Visitors under FEMA oversight. Agency Report (AR), Tab B.4, RFP at 1.1 The health services are to be provided as part of the agency's 1 Our citations are to documents' Adobe PDF pagination.

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