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B-419194.9 Sep 30, 2022 1 (2022-09-30)

handle is hein.gao/gaontl0001 and id is 1 raw text is: U.S. GOVERNMENT ACCOUNTABILITY OFFICE
441 G St. N.W.                                       Comptroller General
Washington, DC 20548                                 of the United States
DOCUMENT FOR PUBLIC RELEASE
The decision issued on the date below was subject to
Decision                           a GAO Protective Order. This redacted version has
been approved for public release.
Matter of:  NOVAD Management Consulting, LLC
File:     B-419194.9
Date:     September 30, 2022
Gunjan R. Talati, Esq., Jennifer L. Andrews, Esq., and Jamie C. Lipsitz, Esq., Kilpatrick
Townsend & Stockton LLP, and Marlon Griffith, Esq., The Griffith Law Group PLLC, for
the protester.
Julie Holvik, Esq., Justin D. Haselden, Esq., and Julie K. Cannatti, Esq., Department of
Housing and Urban Development, for the agency.
Nathaniel S. Canfield, Esq., Michael A. Willems, Esq., and Evan D. Wesser, Esq., Office
of the General Counsel, GAO, participated in the preparation of the decision.
DIGEST
Request that GAO recommend reimbursement of protest costs is granted in part where
the agency unduly delayed taking corrective action in response to clearly meritorious
protest arguments, and denied in part where other protest grounds were not clearly
meritorious and are readily severable.
DECISION
NOVAD Management Consulting, LLC (NOVAD), a small business of Landover,
Maryland, requests that our Office recommend the agency reimburse it for the
reasonable costs of filing and pursuing a protest of the award of a contract by the
Department of Housing and Urban Development to Compu-Link Corporation, doing
business as Celink, of Lansing, Michigan, under request for proposals (RFP)
No. 86614920R00007 for reverse mortgage loan services. The protester challenged
the agency's evaluation of proposals, conduct of discussions, and best-value tradeoff.
The protester also argued that the agency insufficiently addressed an organizational
conflict of interest (OCI) on the part of Celink. After our Office advised the parties
during an alternative dispute resolution (ADR) conference that GAO likely would sustain
the protest, the agency stated that it would take corrective action, and we dismissed the
protest as academic.

The request is granted in part and denied in part.

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