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GAO-22-105632 1 (2022-06-06)

handle is hein.gao/gaonev0001 and id is 1 raw text is: G A O xU.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States June 6, 2022 The Honorable Charles P. Rettig Commissioner Internal Revenue Service Priority Open Recommendations: Internal Revenue Service Dear Mr. Rettig: The purpose of this letter is to provide an update on the overall status of the Internal Revenue Service's (IRS) implementation of GAO's recommendations and to call your personal attention to areas where open recommendations should be given high priority.1 In November 2021, we reported that on a government-wide basis, 76 percent of our recommendations made 4 years ago were implemented.2 IRS's recommendation implementation rate was 88 percent. As of May 2022, IRS had 268 open recommendations. Fully implementing these open recommendations could significantly improve IRS's operations. Since our June 2021 letter, IRS has implemented four of our 25 open priority recommendations. Specifically, IRS implemented three June 2014 recommendations for the correspondence audit program, better linking performance measures to program-specific objectives and agency-wide goals;3 and our July 2018 recommendation by completing an extended evaluation to quantify the potential costs and benefits of expanding the Return Review Program, IRS's primary pre-refund system for detecting and preventing the issuance of invalid refunds.4 In addition, we closed one priority recommendation from February 2020 as implemented because Congress took action that addressed it by requiring third-party reporting for 1Priority open recommendations are those that GAO believes warrant priority attention from heads of key departments or agencies. They are highlighted because, upon implementation, they may significantly improve government operations, for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making progress toward addressing a high-risk or fragmentation, overlap, or duplication issue. 2GAO, Performance and Accountability Report: Fiscal Year 2021, GAO-22-4SP (Washington, D.C.: Nov. 15, 2021). 3GAO, IRS Correspondence Audits: Better Management Could Improve Tax Compliance and Reduce Taxpayer Burden, GAO-14-479 (Washington, D.C.: Jun. 5, 2014). 4GAO, Tax Fraud and Noncompliance: IRS Could Further Leverage the Return Review Program to Strengthen Tax Enforcement, GAO-18-544 (Washington, D.C.: Jul. 24, 2018). GAO-22-105632 Page 1

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