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B-420267.3,B-420267.4 Mar 14, 2022 1 (2022-03-14)

handle is hein.gao/gaomwu0001 and id is 1 raw text is: U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has L been approved for public release. Matter of: Starlight Corporation File: B-420267.3; B-420267.4 Date: March 14, 2022 Kristin Zachman, Esq., Bailey & Bailey, PC, for the protester. Brian A. Darst, Esq., for Empire Aircraft Services Inc., the intervenor. Lieutenant Colonel Keric Clanahan, and Erika Whelan Retta, Esq., Department of the Air Force, for the agency. Sarah T. Zaffina, Esq., and Jennifer D. Westfall-McGrail, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Protest challenging the agency's past performance evaluation is sustained where the agency failed to adequately document its relevancy evaluation of offerors' past performance information and improperly reduced one of the protester's ratings on a past performance questionnaire. DECISION Starlight Corporation, a small business, of Carlsbad, California, protests the Department of the Air Force's award of a contract to Empire Aircraft Services, Inc. (Empire), a small business, of Summerville, South Carolina, under request for proposals (RFP) No. FA449721 R0014, for aircraft wash and corrosion control services at Dover Air Force Base (AFB), Delaware. Starlight contends that the agency's past performance evaluation was not in accordance with the solicitation's evaluation criteria and was otherwise unreasonable. We sustain the protest. BACKGROUND On June 30, 2021, the Air Force issued the solicitation as a small business set-aside for tow, wash, de-paneling, lubrication, and cleaning services for C-5 and C-17 aircraft at Dover AFB pursuant to Federal Acquisition Regulation (FAR) part 15 procedures. Agency Report (AR), Tab 1, Contracting Officer's Statement (COS) at 4; AR, Tab 8,

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