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B-418542.2,B-418542.3 Aug 26, 2021 1 (2021-08-26)

handle is hein.gao/gaomey0001 and id is 1 raw text is: 1O   o   U.S. GOVERNMENT ACCOUNTABILITY OFFICE
A Century of Non-Partisan Fact-Based Work
441 G St. N.W.                                        Comptroller General
Washington, DC 20548                                  of the United States
DOCUMENT FOR PUBLIC RELEASE
The decision issued on the date below was subject to
a GAO Protective Order. This redacted version has
Decision                               been approved for public release.
Matter of:  Fidelity Decypher Services, LLC
File:     B-418542.2; B-418542.3
Date:     August 26, 2021
Kristin E. Zachman, Esq., and Johnathan M. Bailey, Esq., Bailey & Bailey, P.C., for the
protester.
Barbara A. Duncombe, Esq., Suzanne Sumner, Esq., Brandon E. Dobyns, Esq.,
Erin R. Davis, Esq., and Sean A. Graves, Esq., Taft Stettinius & Hollister LLP for
WJM Professional Services, LLC; and James M. White, Esq., Marshall & White, PC, for
IVA'AL Solutions, LLC, the intervenors.
Colonel Patricia S. Wiegman-Lenz, Erika L. Whelan Retta, Esq., Josephine R. Farinelli,
Esq., and Kent H. Grubb, Esq., Department of the Air Force, for the agency.
Paul N. Wengert, Esq., and Tania Calhoun, Esq., Office of the General Counsel, GAO,
participated in the preparation of the decision.
DIGEST
Protest that agency misevaluated the protester's proposal under the past performance
and technical factors is denied where the contemporaneous record shows that the
evaluation was reasonable and consistent with the solicitation.
DECISION
Fidelity Decypher Services, LLC, of San Antonio, Texas, a small business, protests the
award of contracts to WJM Professional Services, LLC, of Rockville, Maryland, and to
IVA'AL Solutions, LLC, of Phoenix, Maryland, also small businesses, under request for
proposals (RFP) No. FA8052-20-R-0002. The Department of the Air Force issued the
RFP for commercial family advocacy personal healthcare services to support the family
advocacy program for Air Force personnel, families, and intimate partners located in the
continental United States (CONUS) and the United States Forces in Europe (USAFE).1
Fidelity primarily argues that the Air Force misevaluated its proposal under the past
performance and technical factors.
1 Fidelity's protest does not challenge the award of a third contract for the Pacific Air
Forces (PACAF) region under the same RFP so our decision addresses that region only
as background.

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