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B-418678.5 Aug 31, 2021 1 (2021-08-31)

handle is hein.gao/gaomea0001 and id is 1 raw text is: 1Oo U.S. GOVERNMENT ACCOUNTABILITY OFFICE A Century of Non-Partisan Fact-Based Work 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has been approved for public release. Matter of: Pioneer Corporate Services, Inc. File: B-418678.5 Date: August 31, 2021 J. Patrick McMahon, Esq., and William T. Welch, Esq., McMahon, Welch and Learned PLLC, for the protester. James Y. Boland, Esq., Caleb McCallum, Esq., and Lindsay Reed, Esq., Venable LLP, for MetroStar Systems, Inc., the intervenor. Tudo N. Pham, Esq., Department of State, for the agency. Todd C. Culliton, Esq., and Evan C. Williams, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Protest that the agency unreasonably investigated a disqualifying OCI attributable to the awardee is denied where the record shows that the agency conducted a thorough investigation and did not find any evidence substantiating the allegation. 2. Protest that the agency unreasonably evaluated the firm's technical and past performance proposals is denied where the record shows that the agency's evaluation was consistent with the firm's technical approach and performance record, as well as applicable procurement statutes and regulations. DECISION Pioneer Corporate Services, Inc., a small business of Ashburn, Virginia, protests the issuance of a task order to MetroStar Systems, Inc., of Reston, Virginia, under request for proposals (RFP) No. 19AQMM20R0020, issued by the Department of State (DOS) for information technology (IT) services. Pioneer argues that the agency unreasonably evaluated the firm's proposal, and that MetroStar had a disqualifying organizational conflict of interest (OCI). We deny the protest. BACKGROUND On December 13, 2019, the RFP was issued against the General Services Administration's 8(a) Streamlined Technology Acquisition Resources for Services

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