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B-419599,B-419599.2 Jun 01, 2021 1 (2021-06-01)

handle is hein.gao/gaomba0001 and id is 1 raw text is: 1O   o   U.S. GOVERNMENT ACCOUNTABILITY OFFICE
A Century of Non-Partisan Fact-Based Work
441 G St. N.W.                                        Comptroller General
Washington, DC 20548                                  of the United States
DOCUMENT FOR PUBLIC RELEASE
The decision issued on the date below was subject to
Decision                           a GAO Protective Order. This redacted version has
been approved for public release.
Matter of:  Pioneer Credit Recovery, Inc.
File:     B-419599; B-419599.2
Date:     June 1, 2021
Jonathan D. Shaffer, Esq., and Michael T. Gwinn, Esq., Smith Pachter McWhorter PLC,
for the protester.
Jeffery M. Chiow, Esq., Lucas T. Hanback, Esq., Deborah N. Rodin, Esq., and
Alexandria Tindall Webb, Esq., Rogers Joseph O'Donnell, PC for The CBE Group, Inc.;
and Isaias Alba, IV, Esq., Katherine B. Burrows, Esq., Meghan F. Leemon, Esq., and
Christine C. Fries, Esq., Piliero Mazza PLLC for Coast Professional, Inc.; and Kelsey
Hayes, Esq., and Christian B. Nagel, Esq., Holland & Knight LLP, for Continental
Service Group, Inc. dba ConServe, the intervenors.
Eric M. Steinberg, Esq., Richard L. Hatfield, Esq., and Jonathan D. Tepper, Esq.,
Department of the Treasury, for the agency.
Katherine I. Riback, Esq., and Evan C. Williams, Esq., Office of the General Counsel,
GAO, participated in the preparation of the decision.
DIGEST
Protest challenging the agency's evaluation of quotations and best-value tradeoff is
denied where the evaluation and source selection decision was reasonable and
consistent with the solicitation.
DECISION
Pioneer Credit Recovery, Inc., of Horseheads, New York, protests the issuance of three
task orders to three vendors1 under request for quotations (RFQ) No. 2032H5-20-Q-
00079, issued by the Department of the Treasury, Internal Revenue Service (IRS), for
private debt collection (PDC) services. The protester challenges numerous aspects of
the agency's evaluation and award decision.
We deny the protest.
BACKGROUND
1 The three successful vendors were identified as: The CBE Group, Inc. of Waterloo,
Iowa; Coast Professional, Inc. of Geneseo, New York; and Continental Service Group,
Inc. dba ConServe of Fairport, New York. Agency Report (AR), Tab E.2, Award
Decision at 22.

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