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B-419539,B-419539.2 Apr 28, 2021 1 (2021-04-28)

handle is hein.gao/gaoluz0001 and id is 1 raw text is: 1Oo(       U.S. GOVERNMENT ACCOUNTABILITY OFFICE
A Century of Non-Partisan Fact-Based Work
441 G St. N.W.                                        Comptroller General
Washington, DC 20548                                   of the United States
DOCUMENT FOR PUBLIC RELEASE
The decision issued on the date below was subject to
Decision                            a GAO Protective Order. This redacted version has
been approved for public release.
Matter of: CGS Administrators, LLC
File:      B-419539; B-419539.2
Date:     April 28, 2021
Craig A. Holman, Esq., Kara L. Daniels, Esq., and Nathaniel E. Castellano, Esq., Arnold
& Porter Kaye Scholer, LLP, for the protester.
Paul F. Khoury, Esq., Kathryn Bucher, Esq., Brian G. Walsh, Esq., Cara L. Lasley, Esq.,
Lindy C. Bathurst, Esq., Adam R. Briscoe, Esq., and Jennifer Eve Retener, Esq., Wiley
Rein LLP, for Noridian Healthcare Solutions, LLC, the intervenor.
Douglas W. Kornreich, Esq., Pamela Waldron, Esq., and Martin McEnrue, Esq.,
Department of Health & Human Services, for the agency.
John Sorrenti, Esq., and Christina Sklarew, Esq., Office of the General Counsel, GAO,
participated in the preparation of the decision.
DIGEST
1. Protest challenging the agency's cost realism evaluation is denied where the record
shows that the upward adjustments to protester's proposed costs were reasonable.
2. Protest alleging that the agency did not conduct meaningful discussions is denied
where record shows that the agency's discussions questions led the protester into the
area of its proposal that required revision.
3. Protest that awardee had impermissible impaired objectivity organizational conflict of
interest is denied where record shows that agency meaningfully considered the
potential for a conflict and reasonably concluded that a conflict did not exist.
4. Protest that agency unreasonably and unequally evaluated technical approach and
past performance is denied where record shows that the agency's evaluation was
reasonable and consistent with the solicitation, and any differences in the evaluation
arose from differences in proposals.
5. Protest that best-value determination was flawed is denied where record shows that
it was reasonable, supported by the record, and consistent with the solicitation.

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