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GAO-21-495PR 1 (2021-05-19)

handle is hein.gao/gaolsi0001 and id is 1 raw text is: 1Oo)         U.S. GOVERNMENT ACCOUNTABILITY OFFICE
A Century of Non-Partisan Fact-Based Work
441 G St. N.W.                                                  Comptroller General
Washington, DC 20548                                            of the United States
May 19, 2021
Katy Kale
Acting Administrator
General Services Administration
1800 F Street, N.W.
Washington, D.C. 20405
Priority Open Recommendations: General Services Administration
Dear Acting Administrator Kale:
The purpose of this letter is to provide an update on the overall status of the General Services
Administration's (GSA) implementation of GAO's recommendations and to call your personal
attention to open recommendations that deserve high priority.1 In November 2020, we reported
that on a government-wide basis, 77 percent of our recommendations made 4 years ago were
implemented.2 GSA's recommendation implementation rate was 81 percent. As of March 2021,
GSA had 52 open recommendations. Fully implementing all of these recommendations could
significantly improve GSA's operations.
Since our May 2020 letter, GSA has implemented four of eight priority recommendations.
  GSA sought authority to loan unobligated Federal Buildings Fund balances to agencies
to cover tenants' improvement costs that would otherwise have to be financed for new
leases. Specifically, GSA took two steps. First, it developed a proposal to use existing
authorities to make such payments. Second, GSA commented on draft legislation that
would grant the agency explicit authority to make such payments on a pilot basis. Either
of these approaches, if approved, would enable GSA to save millions of dollars in
private-sector interest fees.
  GSA developed a modeling tool that will allow officials to evaluate design choices for a
wide range of functional space types. GSA is also training staff to use this tool and
updated procedures that emphasize the need for considering the functionality of various
design choices. By taking these steps, GSA has a better understanding of the effect of
design choices on operations and maintenance costs and can make more informed
decisions on how to best design future federal buildings.
1Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or
agencies. They are highlighted because, upon implementation, they may significantly improve government
operations, for example, by realizing large dollar savings; improving congressional and/or executive branch decision-
making on major issues; eliminating mismanagement, fraud, and abuse; or ensuring that programs comply with laws
and that funds are legally spent, among other benefits. Since 2015, GAO has sent letters to selected agencies to
highlight the importance of implementing priority recommendations.
2GAO, Performance and Accountability Report: Fiscal Year 2020, GAO-21-4SP (Washington, D.C.: Nov. 16, 2020).

GAO-21-495PR Priority Recommendations: GSA

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