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B-419464,B-419464.2 Mar 19, 2021 1 (2021-03-19)

handle is hein.gao/gaolic0001 and id is 1 raw text is: 


                   1O   o   U.S.   GOVERNMENT ACCOUNTABILITY OFFICE
                               A Century of Non-Partisan Fact-Based Work
441 G St. N.W.                                                  Comptroller General
Washington, DC 20548                                            of the United States

                                            DOCUMENT   FOR PUBLIC RELEASE
                                          The decision issued on the date below was subject to
Decision                                  a GAO Protective Order. This redacted version has
                                          been approved for public release.


Matter of:  TekSynap  Corporation

File:     B-419464; B-419464.2

Date:       March  19, 2021

Elizabeth N. Jochum, Esq., Todd M. Garland, Esq., and Nora K. Brent, Esq., Smith
Pachter McWhorter  PLC, for the protester.
William K. Walker, Esq., Walker Reausaw, for Chenega Agile Real-Time Solutions,
LLC, the intervenor.
Bree A. Ermentrout, Esq., and Graham Day, Esq., National Geospatial-Intelligence
Agency, for the agency.
Sarah T. Zaffina, Esq., and Jennifer D. Westfall-McGrail, Esq., Office of the General
Counsel, GAO,  participated in the preparation of the decision.
DIGEST

Protest is sustained where the contemporaneous record shows that the agency
unreasonably evaluated the proposals under the technical/management factor, and
there is a reasonable possibility that the protester was prejudiced by the agency's
errors.
DECISION

TekSynap  Corporation, a small business, of Reston, Virginia, protests the National
Geospatial-Intelligence Agency's (NGA) award of a contract to Chenega Agile
Real-Time Solutions, LLC (CARS), a small business, of Lorton, Virginia, pursuant to
request for proposals (RFP) No. HM0476-20-R-0001, to provide various enterprise
management   information technology (IT) support services. TekSynap asserts that the
agency failed to conduct meaningful discussions, unreasonably evaluated proposals
under the technical/management evaluation and price factors, and made an
unreasonable best-value determination.

We  sustain the protest.

BACKGROUND

On March  9, 2020, the agency issued RFP No. HM0476-20-R-0001 (referred to as the
Enterprise Management  Services (EMS) procurement), contemplating the single award
of an indefinite-delivery, indefinite-quantity (IDIQ) contract and the simultaneous award

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