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B-288036 1 (2001-08-10)

handle is hein.gao/gaocrptamre0001 and id is 1 raw text is: G A O0 Comptroller General A a * Integrity Reliability of the United States ~ccountabthty Inert Rea iy United States General Accounting Office Washington, DC 20548 Decision Matter of: Handheld Systems, Inc. File: B-288036 Date: August 10, 2001 Michael Berg for the protester. Marion T. Cordova, Esq., Department of Agriculture, for the agency. Katherine I. Riback, Esq., and James A. Spangenberg, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Agency's tests of offered handheld field computers were reasonable where they were consistent with the specifications and simulated actual field use. DECISION Handheld Systems, Inc. protests the award of a contract to Juniper Systems, under request for quotations (RFQ) No. 20-01-046, issued by the Forest Service, Department of Agriculture, for handheld field computers. We deny the protest. The agency issued the RFQ on April 11, 2001 as a commercial item acquisition. The RFQ included a list of specifications. Many of the specifications were labeled critical or essential, whereas others were labeled very desirable or desirable. The solicitation provided that award was to be made based on price and technical factors. The technical factors were warranty information, delivery time, and how well the proposed handheld field computers met the specifications. The agency received eight quotes by the May 1 due date. Five quotes, including Handheld's, were found not to have met the specifications. The three acceptable quotes all offered the same model handheld computer. The agency made award to Juniper Systems on May 7, because it submitted the lowest price of the acceptable quotes. On that same day, Handheld found out that its quote had not been selected and requested a debriefing. At the agency's request, Handheld sent a list of questions to

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