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B-282075.2 1 (2000-03-15)

handle is hein.gao/gaocrptakxp0001 and id is 1 raw text is: -e GeAtOa E Comptroller General of the United States United States General Accounting Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: CRAssociates, hie. File: B-282075.2; B-282075.3 Date: March 15, 2000 Devon E. Hewitt, Esq., Steve Y. Kim, Esq., Shaw Pittman, for the protester. Robert S. Ryland, Esq., James S. Hostetler, Esq., and Kathleen A. Buck, Esq., Kirkland & Ellis, for United Payors and United Providers, an intervenor. Terrence J. Tychan and Michael Colvin, Department of Health & Human Services, for the agency. Paul E. Jordan, Esq., and Paul Lieberman, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Source selection decision is not reasonable where it is based on a misevaluation of the protester's and awardee's proposals in numerous areas, and the agency failed to conduct meaningful discussions with the protester. DECISION CRAssociates, Inc. (CRA) protests the award of a contract to United Payors and United Providers (UP) under request for proposals (RFP) No. 282-99-0001, issued by the Department of Health and Human Services (HHS) for health care services for alien detainees. CRA alleges that HHS misevaluated CRA's and UP's proposals, failed to conduct meaningful discussions with CRA, and unreasonably determined that UP's proposal represented the best value. We sustain the protest. BACKGROUND The Immigration and Naturalization Service (INS) is responsible for the care and custody of detained aliens located throughout the United States who are held in INS Service Processing Centers (SPC), Contract Detention Centers (CDC), and state, county, or local correctional facilities orjails. The HHS Division of Immigration Health Services (DIHS) supports the INS mission by providing or arranging appropriate and cost effective health care for the detainees. Primary care at all SPCs

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