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B-283234 1 (1999-10-25)

handle is hein.gao/gaocrptajlq0001 and id is 1 raw text is: -e GeAtOa E Comptroller General of the United States -----------------------------------------------------------------------------------------------------------------------------. United States General Accounting Office DOCUMENT FOR PUBLIC RELEASE Washington, DC 20548 The decision issued on the date below was subject to a GAO Protective Order. This redacted version has been approved for public release. Decision Matter of: J. A. Jones Grupo de Servicios, SA File: B-283234 Date: October 25, 1999 Douglas L. Patin, Esq., and Peter J. Skalaban, Jr., Esq., Spriggs & Hollingsworth, for the protester. James G. McLaren, Esq., Naval Supply Systems Command, for the agency. C. Douglas McArthur, Esq., and Michael R. Golden, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST 1. Message--sent before submission of initial offers--reminding incumbent contractor to follow solicitation instructions for submitting information for evaluation, rather than rely upon the agency's familiarity with incumbent's capabilities, is not evidence of bias where apparent purpose of message was to enhance competition under the procurement, and the message would have been inapplicable to other potential offerors, who were not the incumbent. 2. There is no basis for sustaining protest allegation that evaluation was unreasonable because incumbent received outstanding ratings, where protester fails to raise specific challenges to the evaluation of the incumbent's proposal. 3. Where section of solicitation providing instructions on preparation of offers asked for information about past performance on directly related or similar contracts similar in scope, magnitude and complexity to the instant effort, agency reasonably considered similarity of contracts involved in its past performance evaluation, despite statement in section M that agency would base its past performance evaluation on customer satisfaction. DECISION J.A. Jones Grupo de Servicios, SA, protests the award of a contract to InterjetServe under request for proposals (RFP) No. N68171-99-R-0024, issued by the Naval Regional Contracting Center in Naples, Italy, for air terminal services at Rota, Spain.

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