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B-276215 1 (1997-05-22)

handle is hein.gao/gaocrptafxs0001 and id is 1 raw text is: oComptroller General of the United States Washington, D.C. 20548 Decision Matter of: Jet Investments, Inc. File: B-276215; B-276215.2 Date: May 22, 1997 Phillip B. Allen, Esq., for the protester. Maj. Michael J. O'Farrell, Jr., for the agency. Katherine I. Riback, Esq. and Paul Lieberman, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Where solicitation required offerors to submit specific information setting forth their transportation and quality control plans, proposal was properly found unacceptable because of protester's failure to submit the required information regarding these plans. DECISION Jet Investments, Inc. protests the award of a contract to Command Management Services, Inc. (CMS) under request for proposals (RFP) No. DAIF57-96-R-0016, issued by the Department of the Army for meals, lodging, and transportation for the Military Entrance Processing Station, in Oakland, California. Jet primarily contends that its proposal was unfairly evaluated. We deny the protest. The solicitation, issued on October 11, 1996, contemplated the award of a fixed-price requirements contract for a base year with four 1-year options. The RFP's evaluation scheme provided that proposals would be evaluated under the following criteria, in descending order of importance: quality, past performance, and price. Award was to be made, without discussions, to the offeror whose proposal was most advantageous to the government, price and other factors considered. The solicitation also instructed offerors as to information required to be included in technical proposals to permit technical evaluations, including a transportation plan with certain specified information (including the routes to be used to transport the military personnel and the frequency of departure), and a quality control plan detailing policies and procedures regarding customer service and corrective action taken to rectify identified deficiencies.

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