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B-275783 1 (1997-03-27)

handle is hein.gao/gaocrptafvm0001 and id is 1 raw text is: Comptroller General of the United States Washington, D.C. 20548 Decision DOCUMENT FOR PUBLIC RELEASE A protected decision was issued on the date below and was subject to a GAO Protective Order. This version has been approved for public release. Matter of: T. Head and Company, Inc. File: B-275783 Date: March 27, 1997 Laura L. Hoffman, Esq., and Michael A. Hordell, Esq., Gadsby & Hannah, for the protester. Dennis J. Gallagher, Esq., Department of State, for the agency. Marie Penny Ahearn, Esq., and John M. Melody, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Elimination of small business firm's offer from competitive range as unacceptable under past performance evaluation factor, without referring matter to Small Business Administration (SBA) for certificate of competency review, was proper where unacceptable rating was consistent with comparative evaluation scheme set forth in RFP and did not result from pass/fail evaluation. DECISION T. Head and Company, Inc. (THI), a small business, protests the rejection of its proposal as technically unacceptable under Department of State (DOS) request for proposals (RFP) No. S-OPRAQ-96-R-0600. The solicitation sought proposals to provide mail processing and handling services for DOS's Diplomatic Pouch and Mail Division. We deny the protest. The RFP, issued as a total small business set-aside, sought proposals on a fixed- price basis, with some indefinite quantity line items.1 It provided for award on a best value basis, with price equal in weight to the two technical factors, technical approach and corporate experience/past performance. There were three corporate experience/past performance subfactors: (1) performance history-how well offeror has performed on previous contracts, (2) cost management-whether offeror has 1The basic services required during normal hours of operation were to be priced on a monthly basis, with after-hours services and seasonal services separately priced on a labor hours basis for estimated hours. The RFP also called for a fixed price to cover phase-in.

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