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B-265650.2 1 (1995-12-28)

handle is hein.gao/gaocrptaceq0001 and id is 1 raw text is: Comptroller General of the United States Washington, D.C. 20548 Decision Matter of: Areawide Services, Limited File: B-265650.2 Date: December 28, 1995 Wanda M. Johnson, Esq., and John T. Henderson, Esq., Craig, Harris, Henderson & Johnson, for the protester. Valerie L. Veatch, The Kennedy Center for the Performing Arts, for the agency. Wm. David Hasfurther, Esq., and John Van Schaik, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Exclusion of the protester's proposal from the competitive range was reasonable where the proposal failed to show the protester's ability to develop and write operations manuals; where, based on the protester's performance on previous contracts, agency officials had reasonable concerns about the firm's ability to perform; and where information developed during proposal evaluation showed that the protester might not comply with personnel testing requirements. DECISION Areawide Services, Limited protests the exclusion of its proposal from the competitive range under request for proposals (RFP) No. IBKC-95-002, issued by The Kennedy Center for the Performing Arts for uniformed security guard services. We deny the protest. The RFP required the submission of technical and price proposals to provide a force of security officers, including supervisors and a project manager, to provide guard services 24 hours a day, 7 days a week for a base year with 4 option years. The RFP contained five evaluation factors: (1) corporate organization/structure (including as subfactors management/ supervision; prior experience), (2) recruitment of personnel (training, professionalism, background investigation, and screening), (3) quality control, (4) resources for additional personnel and services, and (5) transition plan (orientation; daily operations). Price was to be separately evaluated but not scored and was less important than the technical factors. Three proposals were included in the competitive range; five others (including Areawide's) were rejected as technically unacceptable. Generally, Areawide's proposal was rejected because it did not address, or contained inadequate 1501228

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