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GAO-20-533PR 1 (2020-05-06)

handle is hein.gao/gaobaebcp0001 and id is 1 raw text is: ctAO U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States May 6, 2020 The Honorable Emily W. Murphy Administrator General Services Administration 1800 F Street, N.W. Washington, D.C. 20405 Priority Open Recommendations: General Services Administration Dear Administrator Murphy: The purpose of this letter is to provide an update on the overall status of the General Services Administration's (GSA) implementation of GAO's recommendations and to call your personal attention to open recommendations that deserve high priority.' In November 2019, we reported that, on a government-wide basis, 77 percent of our recommendations made 5 years ago were implemented.2 GSA implemented all 15 of the recommendations we made to GSA in fiscal year 2015. As of April 2020, GSA had 67 open recommendations. Fully implementing all of these recommendations could significantly improve GSA's operations. Since our April 10, 2019, letter, GSA has implemented one of five priority recommendations. Specifically, the federal departments and agencies that form the government facilities sector have submitted their risk management reports for cybersecurity to the Department of Homeland Security (DHS) and the Office of Management and Budget (OMB). These reports described agencies' plans to implement a cybersecurity framework and could be used as a resource to inform the level and type of adoption of the National Institute of Standards and Technology's Framework for Improving Critical Infrastructure Cybersecurity. We ask for your continued attention on the remaining four open priority recommendations identified in the 2019 letter. We are adding four new recommendations as priorities this year: two recommendations on cybersecurity, one on real property data, and one on improving GSA's broker program, bringing the total number of priority recommendations to eight. (See the enclosure for a list of these recommendations.) The eight priority recommendations fall into the following two major areas listed below. 1Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or agencies. They are highlighted because, upon implementation, they may significantly improve government operations, for example, by realizing large dollar savings; improving congressional and/or executive branch decision- making on major issues; eliminating mismanagement, fraud, and abuse; or ensuring that programs comply with laws and that funds are legally spent, among other benefits. Since 2015, GAO has sent letters to selected agencies to highlight the importance of implementing priority recommendations. 2GAO, Performance and Accountability Report Fiscal Year 2019, GAO-20-1 SP (Washington, D.C.: Nov. 19, 2019). GAO-20-533PR Priority Recommendations: GSA Page 1

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