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GAO-20-350PR 1 (2020-04-20)

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cAO U.S. GOVERNMENT ACCOUNTABILITY OFFICE
441 G St. N.W.                                                         Comptroller General
Washington, DC 20548                                                    of the United States



April 20, 2020


The Honorable William P. Barr
Attorney General
Department of Justice
950 Pennsylvania Avenue, NW
Washington, D.C. 20530

Priority Open Recommendations: Department of Justice

The purpose of this letter is to provide an update on the overall status of the U.S. Department of
Justice's (DOJ) implementation of GAO's recommendations and to call your personal attention
to areas where open recommendations should be given high priority.1 In November 2019, we
reported that on a government-wide basis, 77 percent of our recommendations made 4 years
ago were implemented.2 DOJ's recommendation implementation rate was 78 percent. As of
March 2020, DOJ had 84 open recommendations. Fully implementing all open
recommendations could significantly improve DOJ's operations.

Since our April 2019 letter, DOJ has implemented seven of our 14 open priority
recommendations. In doing so, DOJ:

    1. Implemented two recommendations to improve the information that it provides to the
        Federal Bureau of Investigation's (FBI) whistleblower complainants about the status of
        their complaints.

    2. Took actions to ensure privacy and accuracy of the FBI's face recognition capabilities,
       which implemented four open priority recommendations. Specifically, DOJ improved its
       privacy impact assessment development process, which included developing an
       approval template and implementing procedures to expedite the review process. In
       addition, the FBI conducted audits to determine whether users of the FBI's face
       recognition technology were conducting face image searches in accordance with FBI
       policy requirements. Further, the FBI conducted tests to verify that its face recognition
       system is sufficiently accurate for all allowable candidate list sizes and adjudicating all
       candidate photos returned by the system. Finally, the FBI surveyed federal and state
       partners about the face recognition technology they use in order to provide it with
       information on the accuracy of these systems.

    3. Implemented a recommendation in the technology area to more efficiently use
        information in (1) the National Crime Information Center's Missing Persons and

1Priority recommendations are those that GAO believes warrant priority attention from heads of key departments or
agencies. They are highlighted because, upon implementation, they may significantly improve government operation,
for example, by realizing large dollar savings; eliminating mismanagement, fraud, and abuse; or making progress
toward addressing a high-risk or duplication issue.
2GAO, Performance and Accountability Report: Fiscal Year 2019, GAO-20=1 SP (Washington, D.C.: Nov.19, 2019).


GAO-20-350PR DOJ Priority Recommendations


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