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112144 1 (1980-04-22)

handle is hein.gao/gaobadymi0001 and id is 1 raw text is: 




               U.S. General Accounting Office
                   Washington, D.C. 20548


                                     FOR RELEASE ON DELIVERY
                                     Expected at 9:30 a.m.
                                     Tuesday, April 22, 1980
  112144

                        Statement of
                   H. L. Krieger, Director
         Federal Personnel and Compensation Division

                         Before the

     Subcommittee on Compensation and Employee Benefits
     of the Committee on Post Office and Civil Service
                U.S. House of Representatives

                             on

   /Delays in Processing Civil Service Retirement Claims


Madam Chair and Members of the Subcommittee:

     I am pleased to be here at your request to discuss the General

Accounting Office's findings, to date, in our review of delays

in processing civil service retirement claims.

     As you know we are in the early stages of our study and

have not yet reached any definitive conclusions. However, be-

cause of the interest of this Subcommittee and the concern ex-

pressed by a number of your colleagues that many of their constit-

uents are experiencing undue delays in receiving their retirement

benefits, we believe it would be beneficial for us to brief you

on our progress.

     Complaints about lengthy processing times are not new.

Because of similar concerns in the past, we reported on this

issue in April 1973 and again in January 1978. Unfortunately,

the situation today is worse than ever.
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