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091283 1 (1973-07-26)

handle is hein.gao/gaobadxic0001 and id is 1 raw text is: United States General Accounting Office Washington, D.C. 20548 /IIIIIII//iIIIIlI~I/IIIIII~lhiiiFOR RELEASE F 1ON DELIVERY LM091283 Expected at 10 a.m. EDT Thursday, July 26, 1973 STATEMENT OF ELMER B. STAATS, COMPTROLLER GENERAL OF THE UNITED STATES BEFORE THE COMMITTEE ON POST OFFICE AND CIVIL SERVICE UNITED STATES SENATE ON OPERATION OF THE UNITED STATES POSTAL SERVICE Mr. Chairman and Members of the Committee: We are pleased to be here, at your request, to present our views on certain operations and activities of the Postal Service. We understand that you are particularly concerned with the quality of mail service, that is, the extent to which the Postal Service is achieving its announced standards for delivering first-class letter mail, as well as with the cur- rent status of the National Bulk Mail System and the proposed Preferential Mail System. Certainly, we are aware of the considerable interest shown by the Congress and the public in the performance of the Postal Service. Public complaints of reduced postal services and delayed mail, along with postal employee complaints, have led to serious questions concerning the ability of the Service to provide satisfactory mail service. In response to many congressional requests, we visited numerous post offices in 15 States to determine whether the problems affecting mail

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