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B-415580.3 1 (2018-03-27)

handle is hein.gao/gaobaduxd0001 and id is 1 raw text is: GAO U.S. GOVERNMENT ACCOUNTABILITY OFFICE 441 G St. N.W. Comptroller General Washington, DC 20548 of the United States ....................................................................................................................... DOCUMENT FOR PUBLIC RELEASE The decision issued on the date below was subject to Decision a GAO Protective Order. This redacted version has been approved for public release. Matter of: STG, Inc. File: B-415580.3 Date: March 27, 2018 John E. Jensen, Esq., J. Matt Carter, Esq., and Robert C. Starling, Esq., Pillsbury Winthrop Shaw Pittman LLP, for the protester. Terrius D. Greene, Esq., Department of Homeland Security, for the agency. Michael Willems, Esq., and Edward Goldstein, Esq., Office of the General Counsel, GAO, participated in the preparation of the decision. DIGEST Request for reimbursement of protest costs is denied where the agency did not unduly delay taking corrective action in response to supplemental protest grounds and where the remaining protest grounds were not clearly meritorious. DECISION STG, Inc., of Reston, Virginia, requests that our Office recommend it be reimbursed the reasonable costs of filing and pursuing its protest of the issuance of a task order to Enterprise Services, LLC, of Herndon, Virginia, by the Department of Homeland Security, United States Customs and Border Protection, under solicitation No. C-3942-0 for network operations center services. We dismissed the protest as academic based on the agency's corrective action. STG argues that the agency unduly delayed taking corrective action in response to a clearly meritorious protest. We deny the request. BACKGROUND The agency issued the request for proposals (RFP) on April 5, 2017, to holders of the National Institutes of Health, Information Technology Acquisition and Assessment Center, Chief Information Officer-Solutions and Partners 3 governmentwide acquisition contract. Agency Report (AR), Tab 1, Memorandum of Law at 1; AR, Tab 2, RFP Letter at 1. The RFP contemplated a best-value award of a task order based on the following three evaluation factors: (1) technical/management approach, (2) past performance, and (3) price. AR, Tab 2, Instructions to Offerors at 3. The technical

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