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B-415155,B-415155.2 1 (2017-12-04)

handle is hein.gao/gaobadubb0001 and id is 1 raw text is: 



GAO U.S. GOVERNMENT ACCOUNTABILITY OFFICE
441 G St. N.W.                                                  Comptroller General
Washington, DC 20548                                             of the United States
                                          .......................................................................................................................
                                             DOCUMENT FOR PUBLIC RELEASE
                                           The decision issued on the date below was subject to
Decision                                   a GAO Protective Order. This redacted version has
                                           been approved for public release.


Matter of: Immersion Consulting, LLC

File:        B-415155; B-415155.2

Date:        December 4, 2017

Alexander B. Ginsberg, Esq., J. Matthew Carter, Esq., and Meghan D. Doherty, Esq.,
Pillsbury Winthrop Shaw Pittman LLP, for the protester.
Terry L. Elling, Esq., and Rodney M. Perry, Esq., Holland & Knight LLP, for NetImpact
Strategies, Inc., an intervenor.
Hattie Russell DuBois, Esq., and William C. Moorhouse, Esq., Department of Defense,
for the agency.
Young H. Cho, Esq., and Christina Sklarew, Esq., Office of the General Counsel, GAO,
participated in the preparation of the decision.
DIGEST

In a procurement which provided for award on a best-value tradeoff basis, a source
selection authority's (SSA) selection of a lower-priced quotation on the basis that the
two quotations were technically equal is unreasonable where the SSA's rationale for
removing strengths and weaknesses assessed by the source selection evaluation board
is not meaningfully explained in the record and otherwise appears inconsistent with the
contemporaneous evaluation record and the solicitation.
DECISION

Immersion Consulting, LLC, of Annapolis, Maryland, protests the issuance of a task
order under Federal Acquisition Regulation (FAR) subpart 8.4 to NetImpact Strategies,
Inc., of Chantilly, Virginia, under solicitation No. 1186423, issued by the Department of
Defense (DoD), Defense Human Resources Activity (DHRA), for program management
support services. The protester challenges the evaluation of quotations and the
selection decision.

We sustain the protest.

BACKGROUND

The solicitation was issued on April 17, 2017, to holders of the General Services
Administration (GSA) Federal Supply Schedule (FSS) No. 874-4 for integrated business

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