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B-412948.2 1 (2016-07-20)

handle is hein.gao/gaobadskj0001 and id is 1 raw text is: 




        G     A    O                                                 Comptroller General
      Accountabilty * Integrity * Reliability                        of the United States
United States Government Accountability Office
             Washigton DC 0548DOCUMENT FOR PUBLIC RELEASE
Washington, DC 20548
                                                   The decision issued on the date below was subject to
                                                   a GAO Protective Order. This redacted version has
         Decisin                                   been approvedforpublic release.




         Matter of:  Systems Made Simple, Inc.

         File:       B-412948.2

         Date:       July 20, 2016

         Robert M. Moore, Esq., Richard 0. Wolf, Esq., and Casey J. McKinnon, Esq.,
         Moore & Lee, LLP; and Maryann P. Surrick, Esq., Lockheed Martin Corporation, for
         the protester.
         Amy Laderberg O'Sullivan, Esq., Peter J. Eyre, Esq., James G. Peyster, Esq., Olivia
         L. Lynch, Esq., and Hart W. Wood, Esq., Crowell & Moring LLP; and Nicole 0.
         Saunders, Esq., Accenture Federal Services, LLC, for ASM Research, LLC, an
         intervenor.
         John W. Tangalos, Esq., and Frank V. DiNicola, Esq., Department of Veterans
         Affairs, for the agency.
         Louis A. Chiarella, Esq., and Noah B. Bleicher, Esq., Office of the General Counsel,
         GAO, participated in the preparation of the decision.
         DIGEST

         1. Protest that agency failed to give adequate consideration to awardee's potential
         organizational conflicts of interest is denied where the agency reasonably evaluated
         whether the awardee had the ability to shape the ground rules for the procurement
         or unequal access to information, and where the protester's assertions fail to
         present hard facts indicating the existence of a conflict.

         2. Protest challenging the rating assigned to protester's technical proposal is
         denied where the protester fails to demonstrate that it was prejudiced by the alleged
         error; even if the protester had received a higher technical rating, the awardee
         would have remained both higher-rated and lower-priced than the protester.
         DECISION

         Systems Made Simple, Inc. (SMS), of Vienna, Virginia, protests the issuance of a
         task order to ASM Research, LLC (ASMR), of Fairfax, Virginia, under request for
         task execution plan (RTEP) No. T4-0800, issued by the Department of Veterans
         Affairs (VA) for National Service Desk (NSD) help desk services. SMS argues that
         the agency failed to reasonably analyze the awardee's organizational conflict of

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