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B-410967.3 1 (2015-06-29)

handle is hein.gao/gaobadrfw0001 and id is 1 raw text is: 




         SG   A    O                                                   Comptroller General
      Accountability * Integrity * Reliability                         of the United States
United States Government Accountability Office
Washington, DC 20548
                                                        ----------------------------------------------------------------------------------------------------------------------.
                                                            DOCUMENT FOR PUBLIC RELEASE
                                                         The decision issued on the date below was subject to
         Decision                                        a GAO Protective Order. This redacted version has
                                                        Sbeen approvedfor public release.


         Matter of:   Duluth Travel, Inc.

         File:        B-410967.3

         Date:        June 29, 2015

         Ronald F. Thomas II, Esq., Thomas Law Center, for the protester.
         Barry Roberts, Esq., Roberts Attorneys, P.A., for Cruise Ventures Inc. d/b/a
         CI Travel, the intervenor.
         Scott Risner, Esq., and M. Katherine Stroker, Esq., United States Agency for
         International Development, for the agency.
         Matthew T. Crosby, Esq., Lois Hanshaw, Esq., and Glenn G. Wolcott, Esq.,
         Office of the General Counsel, GAO, participated in the preparation of the decision.
         DIGEST

         Protest challenging agency's evaluation of protester's past performance is denied
         where record reflects evaluation was reasonable and consistent with terms of
         solicitation.
         DECISION

         Duluth Travel, Inc., of Duluth, Georgia, protests the issuance of a task order to
         Cruise Ventures Inc. d/b/a CI Travel, of Virginia Beach, Virginia, by the United
         States Agency for International Development, under request for quotations (RFQ)
         No. SOL-OAA-1 4-000082, for travel agent services. Duluth alleges the agency
         unreasonably evaluated the firm's past performance and made a flawed source
         selection decision.

         We deny the protest.

         BACKGROUND

         On March 26, 2014, the agency issued the solicitation, pursuant to Federal
         Acquisition Regulation subpart 8.4, through the General Services Administration
         e-Buy system to vendors holding contracts under Federal Supply Schedule 599,
         Travel Service Solutions. RFQ at 1. The solicitation sought a range of travel
         agent services to meet the agency's domestic and international travel requirements.

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