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B-409065,B-409065.2,B-409065.3 1 (2014-01-27)

handle is hein.gao/gaobadqpa0001 and id is 1 raw text is: 




 G             A    O                                                  Comptroller General
        Accountability * Integrity * Reliability                        of the United States
 United States Government Accountability Office  DOCUMENT FOR PUBLIC RELEASE
 Washington, DC 20548                                The decision issued on the date below was subject to
                                                     a GAO Protective Order. This redacted version has
                                                     been approved for public release.
          D e c i s i o n                           L .-- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - . . . . ..


          Matter of:   Electrosoft Services, Inc.

          File:        B-409065; B-409065.2; B-409065.3

          Date:        January 27, 2014

          Katherine S. Nucci, Esq., and Scott F. Lane, Esq., Thompson Coburn LLP, for the
          protester.
          Patricia Hammar, PKH Enterprises LLC, for the intervenor.
          Roger A. Hipp, Esq., Department of Homeland Security, for the agency.
          Charles W. Morrow, Esq., and Jonathan L. Kang, Esq., Office of the General
          Counsel, GAO, participated in the preparation of the decision.
          DIGEST

          Protest is sustained where the record shows that the agency's evaluation was
          flawed in three areas: (1) the agency unreasonably evaluated the experience of the
          awardee's proposed program manager; (2) the agency's evaluation of the
          protester's past performance did not consider the entirety of the protester's quote;
          and (3) although the agency concedes that the vendors' quotes offered similar
          technical approaches, the agency does not explain the basis for assigning the
          awardee's quote a higher rating.
          DECISION

          Electrosoft Services, Inc., of Reston Virginia, protests the award of a task order to
          PKH Enterprises LLC, of Bethesda, Maryland under request for quotations (RFQ)
          No. HSHQDC-13-Q-00226, issued by the United States Department of Homeland
          Security (DHS), for identity, credential, and access management (ICAM) program
          management support. Electrosoft challenges the reasonableness of DHS's
          evaluation of the vendors' quotes and the award decision.

          We sustain the protest.

          BACKGROUND

          The RFQ was issued on July 3, 2013, as a small business set-aside. DHS solicited
          quotations from 14 vendors who held contracts under the General Services
          Administration's Federal Supply Schedule (FSS) No. 70, special item number

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