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B-407597 1 (2013-01-16)

handle is hein.gao/gaobadphf0001 and id is 1 raw text is: 




          G    A    O0                                                Comptroller General
-Accoat    ntbiityi *intgrlty Reli!biIty                               of the United States
  United States Government Accountability Office
  Washington, DC 20548



          Decision


          Matter of:   RightStar Systems

          File:        B-407597

          Date:     January 16, 2013

          Richard Stark for the protester.
          Michael L. Whitener, Esq., VistaLaw International LLC, for SunView Software, Inc.,
          the intervenor.
          Michael E. Sainsbury, Esq., Department of Defense, for the agency.
          Paula J. Haurilesko, Esq., and Guy R. Pietrovito, Esq., Office of the General
          Counsel, GAO, participated in the preparation of the decision.
          DIGEST

          An agency reasonably rejected a vendor's quotation for the establishment of a
          blanket purchase agreement, where the vendor failed to provide required contract
          line item prices for all option years.
          DECISION

          RightStar Systems, of Vienna, Virginia, protests the establishment of a blanket
          purchase agreement (BPA) with SunView Software, Inc., of Tampa, Florida, under
          request for quotations (RFQ) No. S5121A-12-Q-001 1 issued by the Department of
          Defense, Defense Contract Management Agency (DCMA), for information
          technology service management (ITSM) service desk software. RightStar
          challenges DCMA's rejection of its quotation for failing to provide required option
          year pricing for certain items.

          We deny the protest.

          BACKGROUND

          The RFQ, issued under the commercial acquisition procedures of Federal
          Acquisition Regulation (FAR) part 12, provided for the establishment of a single
          BPA for a base year and four option years for ITSM service desk software to
          support managing service desk incidents and problems, as well as installation and

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